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Openning hours
  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed
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San Bernardino County Human Services
San Bernardino County Human Services
Reviews
Ignacio Vargas (01/27/2021)
I've tried calling their phone line to receive assistance and all I keep on receiving is an automated voice service. Don't get me wrong, this is helpful for those who can review their benefits but when it comes down to trying to receive some assistance on updating insurance, they don't have any available agents. They can at least provide some information about workers working from home and having scare availability, about them not having numbers, just in general transparency for a lack of proper communication channels. In addition, if the agency is suffering from overworked and short-staffed agents, this is a structural issue and more funding is needed to make sure there is an appropriate amount of labor distributed between all staff so everyone is treated with kindness, patience, and efficient service.nnI've wasted over an hour on the phone trying to cancel my insurance when it could have been dealt with by an agent. This time wasted leads to resentment and frankly, distrust in the county's inefficiency.
Braden Aubrey Lane Filkins (07/24/2020)
Mailed out a expedited service case after going to office to pick up card then they denied me & stated I never went there to pick it up. Then decide to mail it to someone who is homeless? Looks like more shoplifting next 10 business days and begging for bus rides. You guys are unhelpful I could care less about what I posted too. Had the weirdest feeling you guys would do this. So normal lol thanks so much!
Mercedes Lara (01/15/2021)
Please don’t go here they can honestly care less
katherine gray (09/28/2020)
No one answer the phone. No help
Joanan Vega (04/14/2020)
If I could I'd give no stars there is no possible explanation as to why I have remained on hold for almost 3 hrs and counting and please explain why a worker cant answer the phone provided to us if that's the case why even give the number out? Thinking of sending an email? DONT it just says address is not found! is this a way to discourage people that are applying for benefits?
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