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Blue Cross & Blue Shield of Rhode Island

500 Exchange St, Providence, RI 02903, USA

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Detailed Information

Place Types Insurance agency
Address 500 Exchange St, Providence, RI 02903, USA
Coordinate 41.8278068,-71.4133717
Website http://www.bcbsri.com/
Rating 1.6
Compound Code RHHP+4M Providence, RI, USA

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Blue Cross & Blue Shield of Rhode Island

Reviews

Thomas Crain (03/10/2021)

I have nothing negative to say about BCBS of Rhode Island. Last Friday, I tried to make a payment at the Blue Store. They told me they didn't take payments at the Blue Store to reduce the transmission of COVID-19. They advised me to send a check and they will notate the account so I wouldn't get my services cut (because the 1st was on Sunday). Today is Wednesday. They called me to let me know they received the payment and asked if they could further assist me. Top-notch service. Never any billing issues. I pay top-dollar. You get what you pay for.

l j (12/04/2020)

Horrible horrible horrible.nWebsite is useless, app is useless. You are not able to get any information on costs, doctors In network... This health insurance is useless. You have to spend so much of your own time trying to figure out what is covered and not and you still can not get the Information on what you need. Honestly how are they in business? I have called 6 times to get a claim processed and it is still not processed. and just went to delinquent status because of their inability to solve a service that is 100% covered. I am not able to have my required blood work performed before this claim is paid. Ridiculous! I had United Health before This and it was absolutely phenomenal. I never had to call once. United health has a fantastic website and app that gives you all the information that you need. Never once had to call on a claim or anything. Knock it off and Get you act together Blue Cross Blue Shield of Rhode Island.

Jim Torres (01/23/2021)

It's a battle to get them to pay for anything! Every procedure every drug is denied in the hopes that either you will go into debt trying to pay for it yourself or do without. They are criminal and will only pay for the most remedial cheapest healthcare and drugs. I would say they should be ashamed but they have none.

michael brown (09/09/2020)

So lucky to have such great coverage. Yea it’s a little pricy, but it pays itself off if you use. Great gym benefits.

A Smithee (01/14/2021)

Web Portal is actually completely broken. I would get into detail...but quite literally every feature I've used does not work. Customer service is no help, will lead you around in circles. Billing is a joke they will not accept payment, imagine that a company who can't figure out how to get paid. Expect nothing, Get Less. Kim A. Keck, Michele Lederberg, FIX IT!!!

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