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Gianna Love (02/22/2021)
I LOVE DR.PRASAD AND HIS TEAM. !!!!! Very friendly, courteous, helpful in explaining my treatment and my overall dental health. I always leave knowing I got the best service. The hygienist are great as well. Very thorough. Check them out if you want a comfortable dental experience. A+++
John (08/24/2020)
Another crown fell off this morning! About 6 of my vaneers have come off multiple times; he blamed the cement. I also lost a crown from a root canal and the non vital tooth broke so I had to pull the tooth. No compensation, just a missing tooth.nnHe claims he doesn’t work there, he’s retired, but he IS there part-time! I made an appointment for 10 a.m. and, while sitting there in the waiting room, he walked past me with his briefcase, trying to act like he had an appointment. He avoided me. The woman who bought the practice is money- centered but tries to pretend she cares; she doesn’t. I called her a few times and she would not come in to replace a crown; to inconvenient. It’s all about money. Prasad told me he backed his work but since selling the business, he doesn’t (even though he’s still involved). These are not caring people; there behavior indicates money is their primary concern and they are outwardly kind in order to keep revenues flowing.nThey have cost me so much time and money because of incompetence! Veneer crowns should not fall off over 10 times (I lost count)!nAvoid these people. They are insincere, uncaring, and your teeth will fall out.nnI’m a highly educated man who understands great company cultures, authenticity, customer satisfaction, and competent service. Our society doesnt tolerate insincere brands; we want honesty, transparent communication (not stories/excuses that absolve one of responsibility), and caring service providers who make the effort (it’s called engagement) with customers when they are hurting or suffering, even socially, due to mistakes made by business owners.nnI recommend that you ignore sweet talking and find a competent dental office.
Richie DeFilippo (04/16/2015)
I have been under Dr Prasad's care for many years now. He is very good and the staff is very caring. As for other reviews I have experienced similar, the office does offer more services then I thought I needed, but again he is a cosmetic dentist. He is always offering the most work needed for the perfect smile. But a simple no thank you to the staff and they are more then happy to just cover the basic to keep a healthy mouth and smile. I happily return year after year to his practice for all my dental needs!
Donna Harris (02/14/2020)
Poor quality work performed and lots of excuses. Former owner of Cranston Cosmetic Dentistry. New owner is worse.
Marisa Brown (04/19/2015)
I've had nothing but good experiences at Dr. Prasad's office. I've been going to him for years and enjoy going every time. The minute you walk in the door, you're greeted by friendly staff who call you by name. They treat you as an individual, not just another patient. Carla is my hygienist and she's wonderful to me. She and I have great conversations; she shows she cares about her patients and their health. Dr. Prasad always comes in during the visit to check & see if everything looks good. My favorite part is getting a new toothbrush and some travel-size toothpaste at the end of the visit (You can never have enough of those). I'd highly recommend this office if you're looking for a place that is very clean, professional, and with a caring staff.
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