Firestone Complete Auto Care

Went in for alignment and was treated great! Justin and Jesse took me to my car to show me an issue that was found and they were great. I saw it first hand. Art is a very tenured technician found a safety issue and showed me first hand. I would have missed this and possibly been in trouble with it. They quoted me a great price and then fixed it for the alignment. So nice to meet such honest and great associates. My family has recommended them for years and now I know why! I will never go anywhere else.

I go here for almost all of my maintenance needs that I can’t do myself. Good deals and sales from time to time, and it is open on Sunday’s, which is awesome. The wait time isn’t the worst either, at least while I have been there. The staff seems to be pretty knowledgeable as well.

Emily and everyone else who worked on our car are amazing. We had our brakes go out driving through Ohio, and we fortunately made our way to Warren Firestone. They got right on the job and pulled out all the stops to get us back on the road safely within 24 hours. Thanks a million!

Pretty good time. The woman who was running things was helpful. Got a really fast oil change.

We have been going there for years and will never be going back. I'm a mechanic and alignments are the only thing I can't do so my mother took her car in for an alignment and they said it needed a hub assembly and a tie rod on the passenger side and the couldn't do an alignment because of the worn parts but still charged her for the alignment. She told them that my father or I would fix the car abd bring it back and they wre a little upset. Me and my father looked the car over and found nothing wrong with it. I called down and was told the driver side which still had nothing wrong with it and was given an attitude about how the technician had been one for 42 years and he found something wrong. My father called and was given an attitude because I just called but this time he was told the passenger side and he said everythingwas tight and they told him he dont know what he's doing. I took the car in and when they tried to show the play in the hub the whole knuckle moves meaning there's no play in it. I said the whole knuckle is moving and was told I'm an idiot and I don't know what I'm talking about and was mocked because I said I have been working on cars for years. So I took the car to a mom and pop shop for an alignment and they found nothing wrong with it and did the alignment. My mother had to call and get a refund for work that was never done.