Map
Detailed Information
- Place Types Bank
- Address 3550 Vicksburg Ln N, Plymouth, MN 55447, USA
- Coordinate 45.0212879,-93.4793971
- Website http://www.tcfbank.com/
- Rating 3.5
- Compound Code 2GCC+G6 Plymouth, MN, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 7:00 PM
- Saturday 10:00 AM – 3:00 PM
- Sunday Closed
Photos
Reviews
Short and sweet. Daria was the customer service lady. 2 of us were 20 min after closing the branch at 5pm we got there at 5.20pm...and Daria with a smile under her mask she asked what did you want to do....alright come in I will help you though we are closed. Daria, you are an awesome Lady , I even had to get your name right. ud83dude01 . #GoTCF.
I had dealt with the bank on the phone and they told me they were sending me a new check card because Someone got ahold of my card number online and used it. A week later I hadn’t gotten a card yet. I went in this bank and asked if they could check my account to see if a card was coming. He told me it wasn’t but he was able to get me a card then and there. So I was able to activate it via the atm and be on my way.
I think her name was Karena. Very helpful. Very professional, & hey...what the heck...I will say it...very beautiful as well.
The folks behind the counter are doing their best. However the customers in line don't have their forms of id, don't know their account numbers, and seem to be ignorant of what they want to accomplish today. I'm sorry for the great people who work here and have to put up with these people.
This branch really does not care about there customers. Everytime I go or my family goes in they are extremely rude and don’t care about their customers. I went in to open a new account at 6:30 and they close at 7:00. When I went up to the service counter, I didn’t have all my identification needed so I went to the back of the line and called home to get it. I finally make my way up the line after a few min trying to figure out everything I get to the desk and I was like “ok awesome I got the info.” And she said “ Oh, just to let you know it takes about 45 min to set up an account and we close at 7:00,” in the rudest way possible. WELL WHY DIDNT YOU TELL ME THAT AT 6:30 !?!? This is just one example of their extreme rudeness to their customers. At the same time the other guy working was extremely rude to a senior man who wasn’t called up by name and was sent back to the end of the line, but nobody was even the register, the senior didn’t even know and was getting yelled at! This place is just rude and I’m so close to switching banks but I can’t because it the closest one now that Buffalo closed (who were the nicest people ever). Anyway just over this place. 0.1/5 stars. Don’t go here! ud83dudc4e
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