Map
Detailed Information
- Place Types Bank
- Address 1809 Plymouth Rd, Minnetonka, MN 55305, USA
- Coordinate 44.9667735,-93.4416765
- Website https://www.wellsfargo.com/locator/bank/1809__PLYMOUTH__RD_MINN
- Rating 2.3
- Compound Code XH85+P8 Minnetonka, MN, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 12:00 PM
- Sunday Closed
Photos
Reviews
No wonder the Bank rating is 2.5. The bank representative gave me a hard copy (AKA) CUSTOMIZE SUMMARY form as wells as took electronic signature stating that my AUTOMATIC PAYMENTS WERE ON for MY CREDIT CARD, and today I am hit DELINQUENCY on my CREDIT, it took 8+ years to build a credit score and it can be RUIN with a single mistake, and the mistake is done by THIS BANK REPRESENTATIVE. I am closing my accounts including my business account,nNow I may not BUY my HOUSE because of the DELINQUENCY on my CREDITnFYI, I am just a common man, Wells Fargo is one of the top 5 banks in the USA, and they don't care about me and I am no way match to them, all I can do you is to HELP YOU, so you can read my review. PEACE!
Banks are one of the most essential services, yet Wells Fargo feels they do not need to have their Lobby open, hours are shorter and staffing is short handed. No personal service and long drive thru lines, just when you think the Wells Fargo experience could not get any worse it has.
Understaffed and slow. 2PM on a tuesday I had to wait 30mins to get a withdraw from savings. It looked as though the cars behind me were in for an even longer wait. Only 1 teller working drive through for 3 stations (trying their best). Everyone is having to deal with new complications, but this is a failure beyond anything that would excuse.
Terrible customer service, I ended leaving and going to another Wells Fargo location because they didn’t seem interested in helping me out at all. They just told me to go online. When I asked if I could wait to sit down with a banker to answer my questions, the teller seemed confused and kept telling me to go online. They were no help at all.
Just got off the phone with a supposed manager at the Ridgedale Branch named Stacie.. Never in my professional life have I been treated so disrespectfully. I have banked at Wells (or under previous names for) for nearly 50 years. We have numerous accounts, mortgage, safety deposit boxes etc etc. All accounts will now be moved to another smaller and more user friendly bank. I wish that mattered to Wells Fargo because it used to when my family members were board members and personal bankers were actually service oriented.
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