Map
Detailed Information
- Place Types Doctor
- Address 23133 Orchard Lake Rd Unit 102, Farmington, MI 48336, USA
- Coordinate 42.461377,-83.3576088
- Website Unknown
- Rating 2.3
- Compound Code FJ6R+HX Farmington, MI, USA
Reviews
I had 4 total experiences with this doctor and her office. On my first visit, the nurse said their policy is only to allow 20 minutes per patient with the doctor, which wasn’t enough because she spent most of it chit chatting rather than discussing actual medical concerns. Also prescribed me an incorrect, expensive, medication that I took for several months because she read the lab tests wrong.nnThe doctor’s office didn’t coordinate well with the lab and I was going back and forth a lot and using up sick days for no reason. Overall, not a good experience. It seemed like they were just after the insurance money and out of pocket expenses.
Dr. Soulias is very knowledgeable and kind. I've been seeing her for over 25 years. I trust her with my medical issues and always refers me to a good specialist when needed. I've even seen other doctors at Farmington Family Physicians when matters were urgent and couldn't wait another day. My husband needed a new family doctor and now sees a doctor there. They have a nice new office just south of the old location
Was referred by a mutual patient. I work for a dentist and come into contact with many people, so I trusted my patient/friend when they said Dr. Soulias was very good.nnMy first phone call, a woman answered and I said I'd like to make a new patient appointment... the woman asked if I had insurance, which I do, and told me that I could not schedule an appointment until I notified my insurance that I wanted to change primary care physicians. And that was it. Very rude I thought, but being very unhappy with my current doctor, I said fine no problem.nnFinally made the change and called back later, while I was on my lunch as I work VERY SIMILAR hours only to be asked to call back because THEY were on lunch. I'm a dental office coordinator and thought that was very unprofessional as many people try to schedule appointments in their lunch.nnCalled today and was disconnected. Then once I called back and was reconnected i was asked to hold again. No thank you!nnSo after 5+ phone calls to this office, I am nowhere. I will go elsewhere and think everyone else should too.
The office staff here wears their misery on their sleeves. Each time I’ve been in I’ve witnessed them being rude to patients over the phone and then loudly complain about them. The entire waiting room can hear them, it’s so unprofessional. If you dislike your job that much, quit.nnDr. Soulias does the bare minimum in terms of care and there is zero follow up. I will never go back here.nnOh, and the diagnostic labs they send you to? Good luck getting in within a week. Unreal.
This place is a joke. I’ve been in multiple times for the same thing and they do nothing about it. I have a lump on the left side of my ribs and Dr. Soulias had me get an X-ray. I get a call a couple days later telling me I don’t have any rib fractures. That had nothing to do with what I had the X-ray for. They don’t fully listen to patients and their problems and the office staff is rude.
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