Map
Detailed Information
- Place Types Travel agency
- Address 2100 Weaver Rd, Niles, MI 49120, USA
- Coordinate 41.7960891,-86.2896118
- Website http://www.bittersweetpetresort.com/?utm_source=googlemb&utm_me
- Rating 4.3
- Compound Code QPW6+C5 Niles, MI, USA
Openning hours
- Monday 7:30 AM – 7:00 PM
- Tuesday 7:30 AM – 7:00 PM
- Wednesday 7:30 AM – 7:00 PM
- Thursday 7:30 AM – 7:00 PM
- Friday 7:30 AM – 7:00 PM
- Saturday 8:00 AM – 4:00 PM
- Sunday 3:00 – 6:00 PM
Photos
Reviews
This place was great! Staff was friendly! We boarded our dog here for the first time because a family member referred it. My dog is very friendly but skiddish of other dogs. I wanted to make sure she would get one on one attention and have her own space. They were very accommodating to this. They also did not seem bothered by my phone calls everyday to check in as a nervous dog mom. She seemed in good spirits when I pulled up to pick her up. Tail wagging and walking around. I had to give her bath as soon as I got home because she smelled bad but didn't look dirty. They did ask me a few times if I wanted her bathed before picking her up so it's not their fault. If you don't want to do it yourself as soon as you get home, I recommend having them do it. The only thing I would like changed is they only take pictures during group play and like I previously stated, she did not do group play which was a little frustrating. A daily report of a picture of your dog and a couple notes about their day would be a great improvement and maybe just an idea to calm all those nervous dog moms out there. We will be coming here again if we have to go out of town!
Bittersweet kept watch over our Great Pyrenees for a little over a week. They have a great facility and staff, plus the whole farm is very well kept together. I would absolutely recommend them for any sort of animal care
I have used BS several times and unfortunately their staff is dishonest about the care they claim to give. One time my precious Yorkie was so sick when I picked her up and the staff lied and said that she had not had any issues. My dogs were supposed to get baths on their pick up day, but did not because they all smelled of urine. When I explained how bad they smelled, they actually lied and said that they had received baths. Their services did not used to be that bad, but they have certainly gone down hill. I feel that the kennels are not cleaned daily and that our pets are allowed to live in their filth. When I asked if their kennels were cleaned daily, I never received a straight answer. Very sad. Because I really like the staff that I have interacted with, but their pet care services in totality is NOT what you think it is.
We have had Bittersweet Pet Resort care for our bulldogs for years and we have always been very happy with the care they provide.
We can’t say enough about Bittersweet. Our son takes riding lessons here with Ella, and our dogs get their nails clipped here. Professional staff, wonderful experience, and great value. Love this place!
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