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PetSmart

2510 Berryhill Rd, Montgomery, AL 36117, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 9:00 PM
  • Tuesday 9:00 AM – 9:00 PM
  • Wednesday 9:00 AM – 9:00 PM
  • Thursday 9:00 AM – 9:00 PM
  • Friday 9:00 AM – 9:00 PM
  • Saturday 9:00 AM – 9:00 PM
  • Sunday 10:00 AM – 7:00 PM
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PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
PetSmart
Reviews
Matthew Enderle (02/20/2021)
Perfectly acceptable store. My kid loves going in just to look at the live animals, so we do. Friendly staff doesn't run us out even though we have no intention of buying.
Dare Watson (03/09/2021)
This location is the best location. It's always very clean and well stocked. Every cashier that has ever checked me out always has a smile and makes friendly conversation.
Jessica Knox (04/05/2021)
I had a terrible experience. On Monday April 5, 2021 I asked Coral, an cashier, about the grooming services because I have been calling for about a week now and have not gotten any answers about when they can service my dog. She was willing to help but need her manger, Ethan, permission. Ethan came out of his office angry because I was asking about grooming services. He told me to call again even though I have been calling for a week. He exact words were “well you must be lying because we always answer the phone.” He admitted that the grooming services closed early when “they don’t have anything to do.” Not only did he give me TERRIBLE services but he also said “to go to any other pet store in the area because I, the customer, was not his priority, he had short staff and inventory that he had to do.” Granted I understand everyone is busy during these difficult times but for you to talk to a customer like that after she been in your store two times about grooming and been calling it is unacceptable especially when you are the MANAGER. I WILL NOT BE SPENDING MY MONEY HERE NO MORE. And you can thank the manger for that because he did say, “go to any other pet store because it is not their priority.”
Michelle Risenhoover (02/28/2021)
Did a great job on my sweet baby boys grooming, thank you!
Dave Magrum (03/11/2021)
The store was clean. The fish were healthy, although very small. It seems like most retail stores are having a hard time stocking medium to larger sized fish. Good times to be a breeder like me.nThe aquatic plants were in pretty rough shape. Lots of wilted and dried out plants. Probably 30% of the stock on the shelf. All of the Java Ferns were pretty roughnFemale Betta selection was extremely limited. There were 2 glowfish and 1 veiltail.nnI'll be back. But if the plants are still in bad shape and the stock hasn't been replenished much, I'll avoid any future trips.
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