Buffalo Trail | Restaurant

Not what it was. Went this past weekend with a new group, was a horrible experience. We have made this a part of our trip for the past several years but will no longer. I'm not a one bad experience is enough person but have seen things sliding for a bit. We had reservations so we were seated right away which was the only thing that seemed to go right. They were obviously understaffed for the evening so the manager came over to take our drink order after sitting for about 15 minutes (not the end of the world). All but 3 of our drinks came out wrong, the original seating chart only listed about 3/4 of our party so when our poor waitress came to catch up she had to completely wing it. We had to go get our own refills, food was at best ok. When it came time to leave our poor waitress had to spend about 30 minutes trying to rework what the manager didn't do so she could figure out how to bill everything. I get being busy and I understand staff issues, but then stop seating people if you can't serve them. If you don't have the ability to take a drink order and turn over a successful seating chart then don't get involved. How our server kept from walking out I have no Idea. We had several other couples that have not been to the area before and I would be shocked if they ever entertained any of the Buffalo Trail services due to how terrible Saturday night was.

Seems as though most reviews are for the restaurant. We think the restaurant is great . But, I wanted write a few words about the cabins. Check in is simple, cabins are clean and comfy. Very nice lady came around every morning to check on us and exchange towels/wash clothes. Plenty of parking and space for larger or extra trailers and vehicles. All in all, a perfect place to stay, eat and RIDE!

Food was terrific. Steak cooked perfect and sides were 1st rate. Service could not have been better. One of the best dining experiences we have had in the area.

The food was good and the service was great. I really enjoyed this place. My 1st time being there and I would defiantly go back.

This is our go to for riding in the Bluefield area! The cabins are clean, appointed great for riders and the restaurant is such an added bonus!