Marshall Internal Medicine

I was supposed to have an Egd and colonoscopy by Dr Subic. After going for the consult and spending several dollars for prepping meds, and driving many miles to Cabell Huntington Hospital, Dr Marc Subic didn’t show up or even call. Unprofessional and rude and no apology. No regards for others. You should be ashamed Dr Subic.

Really hit or miss, honestly. The care is okay as long as you don’t need an authorization and condescension is something you enjoy. They’re incredibly thorough; It takes 17 tests and a couple months to diagnose an issue. I can’t blame them for being thorough, but how long it takes is just obnoxiously drawn out. Go here for scan, go there for that test, but come here at this time for another. Then when you’re finally diagnosed, it’s another couple weeks and another appointment for a treatment plan, but not before another test is done to satisfy insurance. Then when you get the script and take it to a pharmacy, the pharmacy needs some authorization from insurance and they needs authorization from your doctor. Good luck getting that in a timely manner. We’ve waited on an authorization for months now, at one point we just gave up and paid the full amount. They told us not to do that, but when you should be done with your first treatment with nothing to show for it, you get a little anxious and angry because you want your issues to get fixed. Now it’s time for a refill and it’s the same process, except this time the prescription costs a lot more than it did. Even after 5 or 6 voicemails over the last couple of weeks, and a direct call from the doctor promising to get it sorted soon, we haven’t had any shred of success. I went to my first appointment in the beginning of 2019, and should be on my 3rd treatment by now, instead I’m still waiting on my 2nd. Timing is an incredibly important aspect of treatment, and they seem to have literally no sense of time. It’s honestly incredible. So, hopefully you won’t turn to dust before getting that authorization from your doctor, or you have enough in the bank to pay out of pocket. Good luck!

Hit or miss is what I would tell you to expect as a new patient. I have experience with hospitals in 7 states as both as a patient and practitioner. CHH and Marshall University Health System is still learning and they are doing so at a glacial pace.

Was treated in a very timely manner and a great thorough check-up. I saw 2 doctors and was well pleased. I will continue to go there after my first visit.

Have saw numerous. Doctors. At Marshall. So has my husband complaints ...nDr elkaudry. Saw husband for diabetic issues and he since has moved. Other doctor husband was assigned to dr khitir. Has canceled for unforeseen. Circumstances we understand things like this can happen. Then husband. Was in cabell on a vent for 9 days ok. Follow up appts. Could not be made at discharge time. Office was closed it was in the eve time. Ok. I called myself a couple of days later to get appts made was told nurse would have. To talk with dr and work him in. Ok it's been a few weeks. And no one has called us back with appts. Now. Our. Primary care. Dr Todd gross was taken inng care if his diabetic. Issues. Now today. 6/22. We both get letters that he us leaving. Why. What. Is going on. He has been our PC dr. For years. Now we are going to have to get accustomed to another. BUMER. These are a few if our complaints. With John Marshall