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Rack Room Shoes

1021 W University Ave Suite 125, Georgetown, TX 78628, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 9:00 PM
  • Tuesday 10:00 AM – 9:00 PM
  • Wednesday 10:00 AM – 9:00 PM
  • Thursday 10:00 AM – 9:00 PM
  • Friday 10:00 AM – 9:00 PM
  • Saturday 10:00 AM – 9:00 PM
  • Sunday 12:00 – 6:00 PM
Photos
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Rack Room Shoes
Reviews
Nancy Granados (04/10/2021)
I went into the store to check out the Birkenstock line available. I really wanted to try the shoe/sandal on to check the fit and to see if it was comfortable. I feel in love with the first pair I tried on! That’s it! I grabbed the box and went straight to check out. There was absolutely no wait and Alex was so very nice and polite. He checked my account and was able to find coupons available. I really appreciate all his help and professionalism! It’s salespeople like Alex who make a big difference! Sincerely, Nancy
Tyler Garrett (03/13/2021)
Nice helpful staff. Great selection. Found exactly what I was looking for.
Nora gutierrez (12/28/2020)
The young man working there did a great job I put him through a lot trying to figure out which shoe fit me properly and he did great thank you
Penny Warner (05/18/2020)
Ordered online. They shipped the shoes with the alarm sensor attached. Started emailing them 4/28. Sent 3 emails, called twice and was put on hold over 20 minutes. Could not get a response so I disputed the charges. They finally called today 5/18 and left a message. I called them backand have been on hold over 30 minutes now.
Sarah Kline (05/19/2019)
I came to Rack Room Shoes for the very first time today after a friend of mine hosted about how awesome they are. I spent 45 mins trying to find two pairs of shoes I loved. I never ever buy myself shoes so it was a long process. The young man that was working was VERY helpful. He got shoes down from the top for me and even helped me decide between two pairs. Finally I was ready to check out. The cashier rang them up and one came up $15 higher than the sign said. She said “sorry nothing I can do. I’m not a manager”. I work in the customer service field and know you’re supposed to keep the customer happy. Guess this girl, Alex, didn’t get the memo. So I left the shoes on the counter and walked out ud83eudd37ud83cudffc‍♀ufe0f I’ll give my money to a company who actually wants it. The only reason they get 3 stars is because the guy was awesome and they had a nice selection of shoes.nnAlso including a picture of the shoes that she claims were $65 and wouldn’t budge on it.
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