Home United States Texas Airport Van Rental - Dallas Fort Worth

Airport Van Rental - Dallas Fort Worth

3312 Valley View Ln, Irving, TX 75062, USA

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Detailed Information

Place Types Car rental
Address 3312 Valley View Ln, Irving, TX 75062, USA
Coordinate 32.8463174,-97.0210102
Website https://www.airportvanrental.com/
Rating 2.6
Compound Code RXWH+GH Irving, TX, USA

Openning hours

Monday 8:00 AM – 4:00 PM
Tuesday 8:00 AM – 4:00 PM
Wednesday 8:00 AM – 4:00 PM
Thursday 8:00 AM – 4:00 PM
Friday 8:00 AM – 4:00 PM
Saturday 8:00 AM – 12:00 PM
Sunday 8:00 AM – 12:00 PM

Photos

Reviews

Jesse Sutton (03/14/2021)

We received a call on Friday afternoon before an early Sunday morning pick-up that our 12 passenger van rental would not be fulfilled. It was an hour before all rental agencies closed on a spring break weekend. What exactly are you supposed to do on a sold out weekend when you have a family trip planned?? I have never had this experience with any other rental car company. Other companies either replace with like size or better when there’s any issue. The person that called said I’m not sure what to tell you...call Priceline. I’m still having a hard time believing this happened. Not a great way to start your spring break when you’re the organizer of a nice family trip.

Martin Scoburgh (04/12/2021)

This was a last resort rental because other companies didn’t have vehicles available.nCustomer service was okay. However the vehicle itself , over 90,000 miles , steering wheel was sticky. You could tell the hotspots inside the car weren’t cleaned thoroughly. They pick you use DFW Car Rental location , then drive off sight to their location. When it was time for me to go back to the airport they did drop you off at your terminal but then they add a $10 transport fee! Dents, scratches, scruff marks all over the rental. Just beware , double check your receipt, and use someone else if possible.

Jake Wallace (03/21/2021)

Run, do not walk, to ANY other rental place. Very disappointed after my rental experience. The van I chose looked new (or so I thought) on the Internet booking... but when I arrived, the van was a 2017 model. The van wasn’t clean 100% & it had a weird odor to it. When I’m spending $50+ a day for a rental, I would like to have a new model (doesn’t sound like too much to ask). On top of learning that this van was older... once I got on the road for my trip... THREE warning lights come on the dash...”service traction control system”, “service ABS system”, and “service stabiliTrak system”. Since I was already on the road, and the location was closed, there was nothing I could do. Oh, there was also a taillight that wasn’t working properly... which made me concerned about law enforcement the entire trip. This was not the “five star experience” that the company touts... and I will not rent from them again

Naveed ali (01/16/2021)

This place is horrible don’t rent from them! We had planned a road trip and we paid online and we had the confirmation email and everything. I went to go pick up the van on Saturday and the guy there was so rude he did not give good customer service. He wouldn’t give me the managers phone number and he said I don’t have a reservation. Seriously? This is ridiculous. Never going to do business with them or recommend them to anyone.

Scrubs Uniforms (01/26/2021)

Worst company policy. When you get at location the disclosure is disclosed. Where It clearly says online it shows unlimited mileage. They put a sign up limited mileage. Don’t do business with this location. Wasted time at this location.

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