Map
Detailed Information
- Place Types Car rental
- Address S Garage Dr, Irving, TX 75062, USA
- Coordinate 32.855988,-97.0356325
- Website https://www.budget.com/
- Rating 3.3
- Compound Code VX47+9P Irving, TX, USA
Photos
Reviews
Real nice to be closed on the day i rented. Really appreciate standing in frigid temperature waiting in line with hundreds of folks and ONE clerk.... thats right, ONE clerk- performing registration/check in. BUDGET IS TERRIBLE AND LOST MY BUSINESS FOREVER.
Location is NOT open 24 hours as advertised nor open late. It was 9pm on a Saturday and it was closed. Redirected prople to Avis with everyone else. Took over an hour to get a car. Ridiculous!!
The clerks were helpful and told me how to navigate around the toll roads. When I came back to drop off my car I accidentally pulled into a different rental car facility next door. It was maybe 4am and there was only one guy working nearby. I described that I pulled into the wrong place and I can't back out because my tires will be damaged. He told me to just leave the keys on the dash and he would take care of it. Sure enough, when I got off my flight I had am email that everything was processed and they didnt charge me extra for failing to drop off the car at the proper location. So grateful and honest. Thanks guys!
Horrible Customer Service, In the Agreement the return time was 3:30pm, I returned the car at 3:57pm ( keep in mind there was a thunderstorm in DFW area so i was driving safely) i am still getting charged for extra hour. When i called the customer service they were no help to me.
very fast check out. Should go budget again
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