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Detailed Information
Openning hours
  • Monday 9:00 AM – 6:00 PM
  • Tuesday 9:00 AM – 6:00 PM
  • Wednesday 9:00 AM – 6:00 PM
  • Thursday 9:00 AM – 6:00 PM
  • Friday 9:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed
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Prospect Airport Services
Prospect Airport Services
Reviews
Sylvia Quance (04/10/2021)
Can't say thank you enough for the Phoenix crew. My husband had surgery and required assistance. The crew manager met us shortly after we entered the terminal and escorted us to the airline desk for check-in. One person was assigned to us and took us to our gate. He made sure we knew where restrooms were located and found us comfortable seating. Wish I could say the same for DFW.
Michelle Foulks (03/29/2021)
The people here are super nice and very helpful. I had a job interview here and the ladies in the office were very nice and I would be honored to work there if given the chance.
American Freedom (04/13/2021)
The worst company at DFW Airport !!nAA needs to end their contract with Prospect ASP!!nOnce you are hired in their Euless office, The GM at DFW AIRPORT will make up false customer complaints through emails.nAmericans are weeded out through their 90 day probation period!nI’ve witnessed visa holders come into the GM office and get hired, on the spot, because their family members work there, they are VISA holders.nThis company is racially profiling Americans discriminating against them based on their religion and gender!nTheir animosity towards Americans is vicious as well as evil towards any America that are disabled!nWhether customer or employee.nThe GM as well as supervisors need to be fired and held accountable for their racial profiling conducting a hostile environment abusing discrimination laws!ii
Linda Zemon (04/06/2021)
No wheel chair at gate today had to call at least four times then the transportation left us at an elevator. I tried to walk but am an American with disabilities who was ignored.nDFW is the worst if you have disability!nPassenger on Dallas to Santa Fe
Diego Castellanos (01/03/2021)
Terrible experience for my aunt who was traveling from Mexico. She is older slow moving and blind from one eye. She was traveling from El Paso, TX to Chattanooga, TN with a stop and plane change in DFW airport. She was traveling alone and needed assistance getting to and from her gate. Landing in DFW first, a wheel chair was not ready for her upon arrival. Second, whoever was “assisting” her took her to the wrong gate causing her to miss her flight creating a whole stressful ordeal for her. Good thing is I live in Dallas and I was able to assist her myself to ensure she arrived at the correct gate and on time.
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