Massage Envy

This was my first time going and all I can say is that the staff is very friendly and my masseuse was very professional (Josh). I recommend Massage Envy.

Most therapists just do what they feel is necessary, which can be ok, but Rachel was receptive and paid attention to my pain and was very knowledgeable. I thought I needed a deep tissue, but she recommended a therapeutic massage and it helped alleviate my issues. The check-in process was also efficient. I’d recommend this place!

Scheduled my appointment and was really looking forward to relaxing as i am 20 weeks pregnant and my back has been killing me. When i got there completed all the consent forms and when she took me back Rachel states oh are you pregnant? I advised her that i was just like stated on my consent form and visibly pregnant. She proceded to tell me that she is not prenatal certified and it would be against law to massage me. When we proceeded to the front the girl who scheduled appointment stated that it was my fault because i didn't inform her of my pregnancy when i clearly asked that when i called and prior to calling i filled out my questionnaire online of which i stated yet again i was expecting.I asked for manager and of course there wasn't one. No sooner then i was getting in my vehicle the girl who i was scheduled with got her stuff so she could leave so it made me think maybe they didn't want to do it or they just discriminated against me due to my pregnancy. Really upsetting and there was another customer in waiting area when she was argumentative with me. So disappointing!nn**Update***n1/24/20. Raquel the manager reached out to me and took care of this situation.She went above and beyond and i am highly satisfied with the outcome she provided. She made sure i was satisfied with the outcome and made sure all my concerns were addressed. This proves that they care about their customers and the situations that occur in their shop. I assume it was a misunderstanding between the receptionist and myself however all has been taken care of! Thank you massage envy i will be returning.

Very disappointed!! I have had a membership to ME for well over 2years. When I called to set up my appointment the massage therapist that was recommended was not good. Did not follow my instruction on what I wanted and I felt that was an hour I will never get back. May have to find another spa for my massages. ud83dude12

Absolutely wonderful Steve is absolutely pure joy