Map
Detailed Information
- Place Types Car rental
- Address 235 Marginal St, Chelsea, MA 02150, USA
- Coordinate 42.3855733,-71.0278114
- Website https://www.silvercar.com/car-rentals/boston/
- Rating 3.1
- Compound Code 9XPC+6V Chelsea, MA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
Photos
Reviews
So, I honestly don’t know what’s with the bad reviews. I’ve rented with Silvercar at this location multiple times. And definitely more in the near future. Not a single problem every time. My car is ready and clean every time. Yes there is the occasional wait but they do give you a place to sit a wait. That’s much better than the other rental companies where you have to stand and wait online to talk to a employee to rent a car. Idk what people is expecting nowadays. The employees helped get my car and during returns, they answered my questions. No one was rude in anyway. Instead I think most of them are quite friendly. Some people just don’t like to talk as much. The only problem is that the WiFi for the car never seems to work. Other than that I am pleased I’ve found this rental company. Never will I ever rent from anyone else again. Keep up with the good work guys, ignore the negativity!
I'm seriously impressed with how above-and-beyond these guys went for us. We rented an Audi in NYC to drive to Newport, RI. Halfway up, our AC starts to barely spit out any cold air, so we call the NYC location to see what our options are. Since we were already 1.5 hours outside the city, the NYC office couldn't swap out the car... but they called the Boston location, which was the closest Silvercar to our final destination. And lo-and-behold, the wonderful Ana from Boston DROVE 1.5 HOURS EACH WAT FROM BOSTON TO NEWPORT TO GET US A REPLACEMENT CAR!!nnI am blown away by the service -- THANK YOU!!
I've rented with Silvercar before and love the Audi vehicles that are fully equipped with Navigation and all the extras like wifi and kids car seats at no extra fee. But when I rented from Silvercar Boston a year ago, I was dismayed with the subpar experience of their other locations. I gave them another shot this year and the new manager, Neil, is doing a stellar job of improving the experience. The people on his team that I interacted with knew about the cars, were friendly, and reached out to me via text to see how everything was, as well as providing a trip back to the terminal. Silvercar far exceeds the expectations with car companies, and I'm delighted to see that Silvercar Boston is now performing up to high expectations.
Very comparable prices for the guaranteed car you get. They are all Audis and it's so nice to know you'll get exactly the class car you reserve. No one trying to tell you an Impala is a luxury car or a Chevy Spark is a moderate size. You pick which level of Audi you want, you get it. They are close to Logan airport, and provide transport. I needed a car for the day and parked at the Park and Fly(I think) a 1/5th of a mile away and walked over. First time users I think still get a 20% off code. And the staff was very friendly and very helpful. I would definitely rent again....
Really, really good! As smooth as a car rental can be - a Silvercar concierge was waiting the moment I arrived at the rental car center, took me directly to the car, and showed me around. No papers to sign - just scan a QR code on the windshield, get in, and drive away. The car was super clean, which isn't always the case from major rental houses like Enterprise, Hertz, and Avis. All in all, a super professional operation. Rates are pretty competitive - might even be cheaper if you're cross-shopping a Q7 vs other big SUVs.nnALSO - no underage fees - 22 and up, you're good to go.nnEvery vehicle they rent is well specced with the Virtual Cockpit (big maps in between the gauges, very impressive)
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