Map
Detailed Information
- Place Types Doctor
- Address 1311 E General Cavazos Blvd STE L, Kingsville, TX 78363, USA
- Coordinate 27.4901232,-97.8507882
- Website Unknown
- Rating 1.6
- Compound Code F4RX+2M Kingsville, Texas, Unit
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Reviews
I was extremely disappointed with the office. I chose Dr Ugarte because he was the Hospice doctor for my Mom and he was very kind and compassionate. The first visit was a disaster. My appointment was at 10:15, but 3 hours later still was not seen!!! They put me in a file room with the EKG machine and forgot about me!!! When my daughter finally went to inquire about when I would be seen, they informed her that the doctor had left over an hour ago to the ER. When were they going to let me know so I could be given the option of rescheduling?? Another hour later I left and rescheduled. A week later my appointment was at 9:15. The doctor didn't even come into the office until after 10:00. A nurse did take my vitals, history and an EKG. Three hours later, still had not been seen!!! When I went to inquire again, was told that the doctor was in a meeting and did not know how long he would be!!! At this point, I decided to go with another doctor. The business manager did refund my copay. It is a shame that this office is managed so bad. There is no reason why patients have to wait so many hours to see a private doctor!!!! I'm sure they don't take so long to bill the insurance!!! It is ultimately the doctors' fault.
Lady’s in the front are horrible always schedule me but never put it in the computer Iv gone 3x and they don’t have me down for a appointment this is the 4th time Iv had to reschedule
We were involved in a car accident (hit by a drunk driver) and sent to the hospital in Kingsville (HORRIBLE ER!!!!) My husband was thrown from the vehicle and released from the ER in just 5 hours!! We had a follow up with Dr. Ugarte (my husband's doctor since he was little) and he was shocked at how we were treated in the ER. He re-admitted my husband and ran more test where other major injuries were discovered that were overlooked by the ER doctor. I am grateful for Dr. Ugarte and his thoroughness. I would absolutely recommend him, because he CARES about his patients!!
To wait more than 45 minutes to be seen is completely ridiculous. They really need to reconsider their wait time. Patients are actually there for serious medical issues and should not have to wait more than 45, and hour max, to be seen. Terrible!
So apparently my original post was deleted......no worries. So my wife had an appointment last week with this clinic for a lump on the back of her neck. We had a 2 pm appointment scheduled last Thursday to ensure it wasn't cancer. Well, my wife wasn't seen until around 5 pm or 5:30. She sat and actually watched people clock out for the day. Needless to say, no X ray was done in which that's what the appointment was for for, instead they tell her she has a heart murmur without even looking, they refilled her blood pressure meds and Birth Control meds and then schedules a pap smear which doesn't need for another 3 yrs. This isn't what we went for!!! They even recommended meds that would cost $300 for my insurance to pay for. This clinic is complete joke!!!! To fix the lump on her neck, they want to recommend surgery for my wife. I honestly do not feel comfortable or confident in their abilities to perform surgery on my wife. The clinic is completely unorganized, it smells bad too. I'm not too sure about the main hospital though. Avoid this hospital if you can. I'm pretty sure this review will get deleted just like my first as this hospital doesn't want anyone to know that over the years they still have have horrible practice in 2015.
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