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Payless Car Rental

7714 Airport Blvd, Houston, TX 77061, USA

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Detailed Information

Place Types Car rental
Address 7714 Airport Blvd, Houston, TX 77061, USA
Coordinate 29.656782,-95.280868
Website https://www.paylesscar.com/en/locations/us/tx/houston/hou
Rating 2.6
Compound Code MP49+PM Greater Hobby Area, Hou

Openning hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 8:00 AM – 10:00 PM

Photos

Reviews

Rhojonle Cromwell (06/22/2020)

Do not rent from this location! The first vehicle that we were provided reeked of smoke so bad that it made me cough as soon as I sat in the car. They swapped out the car for another one and apologized. It was raining, and we didn't notice that the registration on the car they gave us was expired. In addition, the service light came on saying that an oil change was needed. We returned the car yesterday, however, as of today the system is still showing that the reservation is open. I have been calling the local office ALL day to resolve this issue and no one is answering the phone. We are going to have to drive an hour to get this resolved because the corporate office is stating that it will take 3-5 business days for a response on their end. I repeat, do NOT rent from this location.

Samone Jones (11/15/2019)

Good customer service. They got us and the people we were in line with in and out into our cars quickly. The prices were unbelievably cheap and the car we rented was in like new condition - what you would expect from a rental car. The drop off was quick and easy too. We parked it, they scanned it for damages and made sure the tank was full, we gave the keys back and we were done. Nice and easy.

Angela Ellis (11/08/2019)

I am very conflicted about this rating. On the one hand, they have the best rates I’ve found. I was renting a car from them 2-3 times a month. I guess the frequency would make the odds of having a bad experience more likely. In the last six months I’ve gotten 2 cars on empty (discovered when I almost ran out in a remote area); another time I had a blowout with five kids in the car. I changed the tire, our trip was ruined and they billed me for $200 repair fee. They do not really take care of their vehicles is my conclusion. I was thinking they should have returned my money for that trip. The thing is, I will probably rent from them again because the office staff at this location is friendly and efficient and chill about late charges, crediting my account for the gas fiasco and the blowout. I think it’s the corporate office that charged my account. The bottom line is that there are even worse rental car places a few blocks away, and if they don’t have a car, they will try to get it for you.

Walter Sun (03/10/2020)

Recommend anyone else but them. Already made reservations through travelocity and sales rep continued to try to sell me different things that I didn't want. Kept on persisting to sell me upgrades since I was in a vulnerable position tending my 2 children and locked me to a contract that cost me 100.00 extra. Didn't realize until a couple of days later. Called in but they said it was too late. Stay away. They must work off commission

Charles Davis (10/23/2019)

I had an excellent experience with Mrs. Vanessa, she went out her way to help me with my rental. Very professional and made it a pleasant experience. Thanks for everything in my time of need . I was on the southwest 77099 location you will be pleased.

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