Cinepolis Luxury Cinemas

I really loved this place. It was my first time watching a movie here. Food was good, people very friendly, and the sits very relaxing. Only thing is that it was very cold, so remember to take a jacket. Other then that it was awesome. Very beautiful, oh and they serve alcohol which was a plus.

GORGEOUS movie theatre with great prices and friendly service! Easy parking for free, with validation. Will totally go back next time in Dallas.

Nice clean establishment... very small intimate environment... very quiet and quaint! The servers were pretty fast and omg the arena was amazingly clean!! Impressive!! The screens were so clear... I was pleasantly surprised at how nice it is there!!! A+++++

I arrive to the movie theater around 9:00pm. I approached the counter to make a ticket purchase. The purchase went smoothly. Until I asked her for another mask. The woman’s name was Zoey. She quickly frowned up and said it’s not our responsibility to provide you with a mask. I looked confused and was huh?nWe are in a pandemic and I just want to change my mask for obvious safety reasons. I said so what if my mask would have broken just now? She said well if you were at the grocery store they would ask you to leave and I’m like NO. They would obviously provide me with another mask. I’m sure I’m the only customer who has asked for a mask in forever. Every time I come this place is EMPTY and SLOW!nI visited this same location about a month ago. When I walked in my mask had broken. I asked the gentleman if he had another mask. He went to the back to get me another mask. I went on my way and happily watched the movie. No file play.nNow I’m asking to speak to her manager due to her rude comments and snapping back! It’s not about how you say it. It’s about what you say.nShe could have easily said no ma’am we don’t have any masks. Instead of it’s not my responsibility. Not our problem. Like she buys masks for the movie place and it’s coming out of her check.nIt’s not my fault that you are on the front line of a movie theatre during a pandemic.nThe man, Jay has come over and is ZERO helps. He proves no apology and is very rude!nI would not recommend this movie theater at all!nVery disrespectful and a disappointing experience!nIf I could give zero stars I would!

Friendly staff and very clean. The seating was comfortable and drinks were good. Definitely will be going back!