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Brake Check

150 E Central Texas Expy, Harker Heights, TX 76548, USA

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Detailed Information

Place Types Car repair
Address 150 E Central Texas Expy, Harker Heights, TX 76548, USA
Coordinate 31.0700748,-97.6658065
Website http://www.brakecheck.com/harker-heights-e-central-tx-expwy-kni
Rating 4.3
Compound Code 38CM+2M Harker Heights, TX, USA

Openning hours

Monday 7:30 AM – 6:00 PM
Tuesday 7:30 AM – 6:00 PM
Wednesday 7:30 AM – 6:00 PM
Thursday 7:30 AM – 6:00 PM
Friday 7:30 AM – 6:00 PM
Saturday 7:30 AM – 6:00 PM
Sunday 9:00 AM – 5:00 PM

Photos

Reviews

Pamela Johnson (03/27/2021)

I scheduled to have my car’s oil changed and an alignment on or about the 22nd because I had driven my car to California and back. I made the appointment for 1300. I sent my son-in-law to have the service done. I thought he would be home an hour later or at most 2hours, 5hours later I noticed my cat was not home. I called my son-in-law to ask where her was with my car. He told me he WAS STILL WAITING FOR IT. The service technicians had not talked to him nor told him what if any, was the delay. I called the shop myself and the technician calmly told me they had taken the wheels off my car for a brake inspection then noticed I asked for an alignment and oil change. My car had to wait for other cars to finish because they were booked on alignments. I was in the process of yelling but your technician spoke up before o could say anything and told be the alignment would be free due to their error. He said if my son-in-law would give him 30 MORE minutes my car would be done. I couldn’t refuse the offer due to the word “free” and the calm manner your technician addressed me. I was angry he had to sit that long BUT your technician should be recognized for deescalating the situation. I WILL continue using your business and YES I will tell about the professionalism of your technicians ✊ud83cudffcud83dude4fud83cudffd

Shelly B (03/18/2021)

I use this place regularly for brakes oil change and alignment I loved it . I'm to the point of stopping and taking my business elsewhere. I have been here to have my car inspected due to a vibration in my wheel and clacking noise made it clear to the mechanics plenty only to be told over and over nothing wrong this breaks the trust I have had for this place .Something is truly wrong with my car and can't get no help here they in and out you fast which is great but to ignore my main complaint is ridiculous gonna try once more with this company let's see how this will go I'll be back to update.

Odis Atkinson (11/24/2020)

The team was able to get me into the shop with no issues. I was consulted on my issue and given professional advice. Matt was the tech that I dealt with during my visit. It was easy to drop off and pick up my vehicle during the entire process. I recommend this organization. This was my very first time using them and I was pleased. I will return for any brake work or other services provided.

Maxx Garcia (03/21/2021)

I recently went to brake check to get a oil change and diognostic.(check engine light on)nAsked if they can do the brake inspection and see if they can pinpoint a location of a small leak I have near the oil filter, the worker agreed to get it done so I waited until I was called back via text for my vehicle.nDuring checkout I got the paper they give you and all it says was oil change nothing else was done so I said whatever and leftnnToday I notice oil in my driveway so I crawl under my truck and notice oil dripping from the filter they never tightened the filter in !!!! A simple task failed and didn’t live up to the inspection either I’m very disappointed don’t know how much oil I lost but I would have to say quite a bit. Soo future customers BEWARE you might want to double check some of there work!

Mila Evans (02/06/2021)

So no one has ever taught me about car maintenance. One of the gentlemen took his time to show me in my car handbook where to find my oil type and explained to me the differences . He also signed me up for the regards program which saves you 50% on all future oil changes . Definitely am grateful especially after having a bad experience with a car shop already . I will definitely be doing all of my car maintenance with them .

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