PetSmart

This is a great place for grooming services for your pet. Between the outgoing customer service and the job well done, we will definitely be back. Special thanks to Joy and the other young ladies on staff Friday morning: it takes a special personality to be so charismatic at such an early hour of the day!! We will be back! ud83dude0a

Everything was good. I felt rushed out of the store but I get it. When my shift is over I wanna go home also. But make sure you don't do it in a ride way is all. Overall good experience. My black labs 2nd favorite store.

The pick up was fast but the cashier at the first lane tonight at 5:20 pm was a completely rude woman. Has a huge attitude. And snappy. I wish our local petco was back in business because I hate this place!!!

Steer clear of the grooming services. They have an agenda and its not your animal. Took my dog their for simple bathing for last 3 years. Had an appointment first Saturday in February, her last bath was in December. Regular bath, the techs would or supposed to make notes and discuss with you how your dog did or anything unusual. We had nothing reported to us.nAnyway, 30 minutes before our appointment they call and said we are sorry but we cannot bath your dog anymore. I asked why, she said they cannot service dogs that cannot stand up on their own. This is where I started to get upset. I said what are you talking about?! She stands just fine, The girl said there is a note in her file taht my dog cannot stand up, so then Im thinking, what the heck happened to my dog in December??!! The girl could not answer, the other girl that made a note and was supposed to bath our dog and already gone for the day. Conveniently I was the last appointment for the day...mmmmm, I irately asked to speak with a Manager cause I want to know what happened to my dog in December, and why they ae just now calling me 30 minutes beofre my appointment to tell me this....a Manager never called me, and I debated myself for next couple days to call them back, but at this point do I really want these people to continue to bath my dog?? Noooo. So I let it go, will never return, but thought I did owe them and you the public the right to know what is or isnt going on at the Hermitage location. Good luck.

Great for all your pet needs, big or small, fish or fowl. They even have a vet and grooming.