Myers Plumbing Heating Cooling

I called Myers Plumbing as I had a drip under my kitchen sink that was soaking my cabinet and myncondominium building management services manager recommended I use them. I noticed the drip on Saturday afternoon and used a full bath towel to wipe up the water which continued to steadily drip the rest of the weekend filling up a rectangular baking pan an inch or two deep with water and soaking another towel. Two men arrived on Monday afternoon without a mask in sight during a pandemic. They spent 45 minutes in my home dumbfounded as the intermittent drip had ceased. They saw the water residue and a video I had taken of the drip and still had no idea what could cause it, but spent 45 minutes in my home without masks on turning the water off & on over and over... I could have done as much as they did... they took $49 for the service fee and said they would leave the ticket open should they drip come back and for me to call if so. Not even 24 hours later, I notice the drip is back and my cabinet is soaked again. I called and spoke to a live woman on the after hours line to share my frustration and requests new plumbers to come with masks and to review my updated video with clearer angles of the drip prior to coming so no one’s time is wasted. She said someone would call me first thing in the morning. The entire day went by and I did not receive a call from Myers. I would not recommend them whatsoever. They are not reliable and do not take other’s time, health & safety or finances into consideration. I do not trust that they would have been able to accurately solve the problem even if they had figured it out so it’s probably for the best that they didn’t call back and I have moved on to a more reliable, professional company that values its customers.

They responded in a timely manor, the service tech was very thorough and professional.nnOverall I'm happy with the quality of the service (for now, only time will tell longevity of work)nnMy biggest complaint was price. To fix a leaky exterior faucet and add a main shut off valve was $450. There was no break out of labor rates or parts cost.nnParts seem like they were $50 in total which means $200 an hour for labor seems unreasonable.

Of all the heating/cooling/plumbing companies out there, I am so grateful for my relationship with Myers. The are professional and reliable! In addition to being caring, they are responsive and their team members are so great. From an old heater that went out Jan. 1 a few years ago -- to a water heater that went out last night during the pandemic, the Myers crew came to my rescue. Sonny and Gary are tops! Thank you for making me feel like a special customer.

Very responsive and professional! Not to mention that their quality of work was so well they showed me each step of the process!

It’s always scary to have an expensive home repair. I’m lucky I found Myers heating and cooling years ago. Most recently, I had to have an entire AC unit replaced. They couldn’t of been kinder, professional, and honest. They did a fantastic job, cleaned up and were very fair in their price.