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Kay Jewelers

218 Cross Creek Mall, Fayetteville, NC 28303, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Kay Jewelers
Reviews
Billy Eason (03/09/2021)
My wife and I want to take the time and say thank you and send a big shout out to Christina Lewis at the Cross Creek mall Kay’s jewelry store. She is awesome and she made our experience flawless just like the 10th anniversary diamond ring she helped me and my wife pick out. It’s people like her that truly know the meaning of customer service and Kay’s jewelry is very lucky to have her! Thanks to her my wife and I had an amazing day and I was able to find her the ring of her dreams ud83dudc8dud83dudc8dud83dudc8d❤ufe0f We will definitely be back to see Christina Lewis and she will be the only person that we will be more than happy to let her help us with all of our future jewelry needsud83dude01 So please Kay’s jewelry keep her around for a long long time and maybe she should be considered for a management position she is so worth it ud83dudc4dud83dudc4dud83dudc8d❤ufe0f
Deidre MiddleBrooks (01/09/2021)
DO NOT PURCHASE FROM HERE THROUGH AFFIRM!!!! Whatever you do DO NOT USE AFFIRM with Kay jewelers. There is so much hidden stuff that they don’t tell you like it’s a one time purchase card and if you return the jewelry you can’t use the Affirm card that the money is returned to. I only needed a bigger size and was told they could resize it for $25 but when I got in store they wanted me to make another purchase. Save your time and money and go somewhere else.
Anthony Brown (10/08/2020)
Terrible service at best went in for and exchange service was so bad I just told them to give me a Total refund on a Movado watch. Manager seem to not even know what she was doing. Then for my refund they need to send me a check. Claiming no cash on hand, so in other words I’ll have to wait ten days for a check to be sent. The service was just unacceptable I doubt I’ll buy from them for a long while.
Craig Adams (12/02/2020)
I've shopped at Kay's for 12 years. My service rep is Ruby who is friendly, knowledgeable and efficient.
Hannah Prior (11/23/2020)
I ordered a Movodo online and needed it sized once it came. I also needed another watch sized. Two women help me for nearly two hours remove the links, they realized and informed me one of the pins had rusted. But, they continued to work and fix it. 10/10 staff
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