Map
Detailed Information
- Place Types Jewelry store
- Address 419 Cross Creek Mall Suite 445, Fayetteville, NC 28303, USA
- Coordinate 35.072353,-78.960832
- Website https://stores.helzberg.com/nc/fayetteville/jewelry-store-345.h
- Rating 4.4
- Compound Code 32CQ+WM Fayetteville, NC, USA
Openning hours
- Monday 11:00 AM – 7:00 PM
- Tuesday 11:00 AM – 7:00 PM
- Wednesday 11:00 AM – 7:00 PM
- Thursday 11:00 AM – 7:00 PM
- Friday 11:00 AM – 8:00 PM
- Saturday 11:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
Now that I live in PA the nearest helzburg store is over an hour away so when my wife's necklace broke I did an online order for a new one. When the necklace came in the mail it was small and looked like it would easily break so I took it to the store in Maryland to upgrade for a thicker one. Once I got there I was told the necklace I brought in didn't match the necklace on the receipt and to ask my wife if she put the wrong necklace in the box. Needless to say I was completely embarrassed bc they probably thought I was trying to exchange a cheap necklace for a better one. I told them no I just got it in the mail today plus my wife's necklace is broken. The necklace I received was a 10k but the receipt says 14k so I called customer service and they have me shipping them back the wrong necklace. So whoever picked this necklace out at the Fayetteville store you picked the wrong one! I will never do a online order again and have to go through that embarrassment. I will find a jewelry place around here instead. My receipt and the necklace that came in the box are in the photos.
Laura was very personable. She provided exceptional service.
They went above and beyond in both helping me choose the perfect ring and assisting me and my now fiancé in resizing it. They highly exceeded my expectations and made the experience more personal. My fiancé says this is the only place we will go to buy again and I couldn’t agree more. Special thanks to Rita and all those who helped me out. Much appreciated.
best place, my wife is so happy
The people are so nice and generous and they just know who to be good with people and what they want, they are also very patient! Definitely going back soon!!!
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