SecurCare Self Storage

Every time I’ve stopped in for the last 6 months, the entry gate has been inoperable(not working and in the open position). I finally said something earlier this month and they said it was an isolated incident, although I told them this has been an issue I’ve noticed for months. When I stopped in today, the gate was still not working. I went back in the office to say something. They, once again, told me I was incorrect when I told them it was broken and has been every time I’ve stopped in the past 6 months. I don’t like that my bill has increased in the past year, yet the gate still isn’t working. I hate giving businesses 1 star reviews and I’m usually able to resolve any issue. But they don’t seem to notice the issue or just don’t care to resolve it.nnUpdate: I stopped by today 2/27/21 and the gate is, once again, still not working.n-3/12 Brokenn-3/23 Broken

If I could give this place zero stars, I would. We got a storage unit here in the middle of moving to keep our stuff... well yesterday we just found out that every bit of our stuff was stolen and they can’t tell us how long it’s been gone. And we were supposed to go look at security cameras today and all the sudden it’s closed... sketchy. DO NOT GO HERE!!!!

Cheri, was absolutely wonderful. She was very helpful and nice. She was great to get me the exact space that I need and knew her stuff. It is always so nice meeting someone so nice a d professional. It was a wonderful experience! Securcare is great to have her as an employee.

The ladies in the front office have been very nice and helpful with me. Sometimes lately it seems that great service is a forgotten trait, but not at SecurCare! Anytime I’ve had any questions or concerns the manager (sorry I forgot her name) has done everything possible to be sure all issues were addressed and solutions covered with me. I wanted to move my position of my RV due to the conditions I was having to deal with. I appreciated her help and her follow up to be sure all my concerns had been corrected to my satisfaction. I probably will be moving to another storage place when my contact is up. I paid a year ahead because I was offered a free month if I did. That’s equaled $150. to me...in other words FREE MONEY! LOL ud83dude02 I’m moving because my RV has gotten beat up and things have been stolen. The straw that broke the camels back was sometime in the last month someone threw a 2X4 at the windshield and broke my wiper on the drivers side. Please understand this has nothing to do with the office personnel, like I said everyone has been awesome with me. I think y’all have security issues has to do with the RV’s being parked directly in the back yards of the neighborhood behind SecurCare Storage and only a fence separating the two. Sorry to be so wordy but wanted to give credit where credit is due and to let you know exactly why I’ll be leaving in August. Please pass my thanks/thoughts to your manager. I have already thanked her myself but the boss passing along some recognition means a lot. Rick Richardson

Nice units in a secure location. Other renters are courteous and friendly. Staff (Kim) very helpful and friendly