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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
Photos
Albemarle County Service Authority
Reviews
Katy Bennett (11/14/2020)
Tried to help my mom pay her bill at the ACSA office only to find out that they only take cash or check. What?! What century are they living in?? Paying the bill online is expensive and a huge pain. Can't wait until we get her house sold and will be DONE with ACSA.
greengirl 63 (11/03/2020)
I have NEVER had a good experience speaking with ACSA. I think they've had the same customer service rep working there forever. Not a nice person AT ALL. If I could give a zero I would.
Scott (04/13/2017)
The tiered usage fees are outrageous. We have six adults living in the same house and because we use more water than our neighbors with only two people we pay more for the same water. They told me the tiers are to encourage water conservation. That's crap we use less water per person than both of my neighbors but pay more per gallon.
Jessica Marshall (09/09/2019)
Bad Customer service very rude and unprofessional
Michelle G (02/25/2016)
I have never worked with such a horrible company. They can't even keep their records straight. Then 3 YEARS later come to me and say I haven't paid a final bill. I don't even keep my own records pass three years. So I had no proof that it was paid off.nnThey charged me through the roof for a water leak. When I didn't even live in the home.
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