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NV Candles

3 Jacobson Dr, Auburn, MA 01501, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 3:00 PM
  • Tuesday 9:00 AM – 3:00 PM
  • Wednesday 9:00 AM – 3:00 PM
  • Thursday 9:00 AM – 3:00 PM
  • Friday 9:00 AM – 3:00 PM
  • Saturday Closed
  • Sunday Closed
Reviews
michael slover (12/17/2019)
I've had nothing but a great experience with this company. I have placed two orders with them and Nick is the best at getting back to you if you have a concern. Candles always arrived undamaged and well packed. I will keep using this company. Well worth the money and you are not paying for a fancy brand name. Well worth the money.
Dana Rankin (01/17/2018)
My experience was good with them. I missed a part on my order and I received an email to help me complete my order correctly. The scent throw was good and the labels were correct. The shipping was quick and correct. No broken candles at all and lots of bubble wrap on them. I was very pleased. If they continue this excellent customer service I will continue using them to supply my business. Dana's Bath and Body.
Cathy Manion (09/27/2019)
I ordered a Banana Nut Bread candle on 9/19/19. I received it on 9/24/19. The candle did not have a good appearance. Wax on outside of jar and the wax in the jar was discolored. I burned the candle for 4.5 hours and little to no fragrance. Disappointed!! I spent $21.66 (candle price/shipping/small order fee of $4.99). I was testing the candle to see if it was of my liking for our boutique. Sadly, I will not be ordering anymore candles from NV.
Shelly Walker (12/11/2018)
I've had good experiences with my orders. I'm waiting on my 3rd order now. It took a little bit longer to fulfill this order but it's due to alot of orders being placed after cyber money etc. Nick has been responsive to my emails and polite. I cant say anything bad about them. They smell great and my customers love them at my Kismet Touch business.
Kim Tomlinson (08/30/2018)
I'm having the same experience as most of the other reviewers .Lack of customer service after spending$ 100.99 I was still charged a $4.95 small order fee and website says small order fee up to $100 .I have sent Nick an email everyday sometime twice a day and still no response.Not looking like a good working relationship . I'm due to have an online sale this week and my have to postpone it .will look into other wholesalers with better reviews.Apparently my little order isn't important to this company!
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