Map
Detailed Information
- Place Types Local government office
- Address 151 Warren St #300, Lowell, MA 01852, USA
- Coordinate 42.6420208,-71.3044734
- Website http://www.ssa.gov/
- Rating 2.7
- Compound Code JMRW+R6 Lowell, MA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I Called the Lowell SSA office to ask a question, After being on hold for an hour and 45 minutes. The agent that answered was rude and told me I was not authorized on the account I was calling about. I said The person that I am calling for is right next to me and they can go you authorization to talk to me. The Agent said we don't do that and hung up on me. I then called the main SSA office in New York and they were able to help me with no issues. They were able to find the issue but they couldn't resolve the issue only the Lowell office could. This was 3 weeks ago and we are still having issues with the Lowell office correcting the issue. We call everyday and are told something different every time. I had to file a complaint with the SSA office, The state reps office and also the Mass Attorney Generals office. The Lowell SSA office is horrible and they don't care that their actions are affecting peoples lives. They all need to be fired and replaced with people that have some morals.
Good Place That’s Helpful to Me and everyone and well mannered people. Recently had to get transferred to the Lawrence one for everything.
Service of the employees is horrible!!!!nthey hang up the phone while you tal
Workers can't even get a recorded interview on paper properly. Setting up fraud charges when all they had to do was look at their own papers in front of them. Wasted courts time. Place is a joke. Please hire people who want to work. Not just guess an answer they thought they heard. If their mistake creates another fraud claim. I'm suing this place for lack of listening skills. Still awaiting the call back to fix her mistakes on my interview.called main number to just make them aware. They said I could get appt in September. Wow trying to fix a mistake is such a process. Thank you Lowell office.
I’ve been working on a case with them since end of 2019. Recently got a call from them in June 2020 to send in a few personal documentation’s. One month later I haven’t heard from them. I give them a call to get an update and they stated they don’t have them. Mind you I overnighted these documents and I tracked it which said they received. Those unspoken with on the phone kept saying they can’t do anything about it. They really need to keep track of things so they do got lose people personal information.
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