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Excellent Cleaners

65 Pond St, Ashland, MA 01721, USA

Map

Detailed Information

Place Types Laundry
Address 65 Pond St, Ashland, MA 01721, USA
Coordinate 42.255642,-71.427518
Website http://www.excellentcleaners.com/
Rating 2.8
Compound Code 7H4C+7X Ashland, MA, USA

Openning hours

Monday 7:00 AM – 7:00 PM
Tuesday 7:00 AM – 7:00 PM
Wednesday 7:00 AM – 7:00 PM
Thursday 7:00 AM – 7:00 PM
Friday 7:00 AM – 7:00 PM
Saturday 7:00 AM – 5:00 PM
Sunday Closed

Photos

Reviews

Janice Hamilton (03/18/2019)

I used to love this place before it was sold to the new owners who moved to Greece a few years ago. I brought in a brand new hot pink dress that was only a week old. It had a tiny spot of salad oil on it and that was all. When I went to pick up the dress, the entire dress was ruined with bleach spots everywhere. They insisted that I brought it in that way and that the garment was clearly old and just faded which was totally ridiculous!!! Why would I bother dry cleaning something that was unwearable???!!! They then proceeded to tell me that they take pictures of garments that are brought in with stains but yet they had no pics of my garment. They were rude and put off even after I showed them my receipt for the garment proving that it was only a week old. It was only after I went in there 3 times (because I had to wait till the owner was there because she wouldn’t return my calls) and threatened to call the AG and the BBB that they reluctantly reimbursed me for the dress. No apology given, only a scowel face. Never again!!

Michael Conboy (12/02/2018)

Unimpressive is probably the best way I’d describe this place. Their prices are okay, nothing great, but okay; under $20 for a suit is fine. However, their “tailoring” services are pretty bad. I dropped off a pea coat for cleaning and some button fixing. On each sleeve there were 4 little anchor buttons. One on each side got damaged and I wanted them to either replace them with similar-anchor buttons or just plain old buttons, which they said they would do when I dropped them off. So, when my wife went to pick it up (it and other items) they hadn’t even done the repairs, so they had to keep the coat, for an entire week longer. Then, when I finally picked it up, they had removed all the buttons on each sleeve (there were 4 on each) and replaced them with 3 plain buttons, and then charged me $2 for each button, which I most definitely had not asked them to do. To top it al off, the buttons they sewed on (sloppily sewed I might add), were crooked!nnIf you need a simple dry clean for some items, this place is adequate, but I would avoid their tailoring services.