Abbey Carpet & Floor

I used Abbey Carpet & Floor to get new carpets for my entire second floor. Jillian was a pleasure to talk to and was great at answering my questions and sharing opinions when I was having trouble deciding between carpets. They're also incredibly helpful with swatch's letting you take them home to better picture them in your house. I was also able to connect with them not only over the phone, but over email, which was a great plus for me.nnAs of when I post this (in case this changes) they also have 12 month interest free financing available and Jillian was great at helping me apply for that and answering my questions. I was able to finance the entire thing, or just a portion of it.nnFor the install itself, the installers were here between 8AM and 2PM and were able to do my entire second floor and move my furniture around. They were incredibly friendly and did a fantastic job, the carpets look great, I had the entire second floor, including closets and the stairs carpeted. They walked me through and had me double check they moved the furniture back to the right spots, and happily moved the furniture that was put back wrong to the proper spot when I pointed it out.nnI plan to redo the carpet for the first floor next year, and definitely plan to return here.

Such a professional, pleasant experience. I worked with Craig and Jillian who helped me choose and install a carpet. I’m so happy with the rug and their attentive service.

I had been to many carpet stores before Abbey. This was by far the best experience. We got lost (store tucked back away from the street) and arrived a little before closing. The owner assured use we could take our time even though it meant he had to stay. We didn't feel the least bit rushed. The person who installed the carpet for us was extremely professional and courteous and did and outstanding job. The carpet looks beautiful and I will most definitely use Abbey for any future carpet and flooring needs.

I had a great experience with Abbey Carpet, from picking out the carpet through installation. the installation was efficient and the stair runner looks fantastic.

We had a very pleasant and informative visit to your store as we began our search for a replacement carpet in our family room. Jillian was very courteous and helpful as we began reviewing the variety if carpets available. She explained the carpet grading and respective pricing.nnAt our home, Craig efficiently took the necessary measurements and provided the feedback we desired regarding our selection of carpet. He provided a reasonable quote for the carpet and high-grade padding since we owned a dog and wanted to protect the underlying padding.nnUpon the arrival of the installers (unfortunately I've forgotten their names, but I'm sure your records can identify them) they quickly assessed the configuration of the room and removed the reclining couch from the room. They efficiently removed the old carpet and saved a piece for my use elsewhere. They removed the backing and staples, and cleaned the surface before installing the new padding and carpet.nnThe final product is perfect for our family room as it accentuates our brick hearth which holds the wood stove, and blue wall paper. The pattern and colors is light enough in the room. Each day following the installation we have further appreciated the texture and pattern, and commend Craig for his earlier feedback.nnWhile the scheduled delay was disappointing, we knew it could not be avoided.nnThank YOU for a wonder overall experience...nnBob G.