Dr. Gordon Olsen, DO

Good surgeon, great guy who deserves 5 stars, but a business can easily be judged by its staff. Bad office practices/staff. I broke my femur 2 weeks ago and have been in sever pain for 2 weeks. I called in this morning for a refill on my pain meds (they schedule 7 day appointments and only prescribe 5 days worth of pills) I'm on day 6 but I wont have enough to make it through the night. They informed me that I should have requested my refill last Thursday. How am I suppose to know that when I was in the office on Tuesday. How was I suppose to know they only gave me enough pain medication for 5 days. And how was I suppose to know they would be out of the office Monday. Now I have to make another trip to the ER because a paid practitioner and businesses is incompetent of taking care of its patients. I hope that girl I talked to breaks her femur and is left in the same spot I am. Poor practices to say the least.