Map
Detailed Information
- Place Types Dentist
- Address 4875 Maxwell Ave, El Paso, TX 79904, USA
- Coordinate 31.867292,-106.4287628
- Website http://www.pvida.net/
- Rating 3.3
- Compound Code VH8C+WF El Paso, Texas, United
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 7:00 AM – 7:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Photos
Reviews
So I was scheduled an appointment with this dentist a couple of days ago to check up on my wisdom teeth. After my evaluation, I was sent with my doctor named Dr. Pathagunti after he finished checking out my teeth and told me about why my wisdom teeth could be hurting. I felt uncomfortable by him because he randomly asked my age after my session and trying to make small talk even though it wasn't necessary at all. He caused me to have a lot of anxiety because of his weird demeanor. He kept staring at me very intensely after the session and he made it very awkward. This is like why I don't feel comfortable with male doctors because they would do fishy stuff like this. He tried talking to me after the session when I left the office and it made me uncomfortable as well. I don't feel like its right to have someone like that in the professional field because I felt like he was trying to hit on me but thats not why I went to the dentist office. This man looked like he was in his early to mid 30s and I'm still 19. While getting my teeth checked even after I said my teeth didn't hurt he still continued to touch my teeth even though I said to him they didn't hurt. Also his mask wasn't on properly which is a health hazard to those that could be a risk for corona. He came off extremely inappropriate and unprofessional and should be removed.
I went to Project vida for an emergency dental appointment on June 24, 2020. I was seen my Dr Pathajunti He was not wearing his mask properly exposing his nose during a pandemic. How do you go to dental school, but have no idea how to put a mask on?!?! Afterwards my daughter comes out to let me know that she felt uncomfortable by this doctor because he was inquiring about things that were unnecessary for her dental appointment as if he was hitting on her. He was not professional at all. He came out when we were getting ready to leave to stare at my daughter yet again. This is why I feel uncomfortable with the idea of her being under sedation because of things like this. You should not have to feel uncomfortable when you go to a dental office. He needs to learn to be professional or lose his licensing. I doubt this company will even read this to try and correct the situation. But if you are a woman and you feel in any way uncomfortable don’t hesitate to ask for someone else to help you.
I use to love this place before they got almost a whole new staff. The receptionists are rude, Carla is nice that's the only person I would say is nice. Soluidad is a sweetheart, but I hear staff members talking and laughing about patients and they take forever to see the patients for their scheduled appointment. I didn't have a car for about a month due to a car accident, so I had family drive me to my scheduled appointment. They told me my appointment was cancelled even though I was never given a voicemail or call telling me that. Then the nurse that was supposed to see me Chelsea didn't even see me because I was still scheduled even though they told me I wasn't. I took off of work because I needed to plan my whole day according to this appointment, since I had no car and was getting a ride. Then they tell me the nurse won't see me because the ER said I haven't signed my ER papers, but I did the very next day after my ER visit. They told me they would give me a confirmation number at project vida and never gave it to me and I stayed at the doctor's for 2 hours for the nurse to not see me since she was with a patient even though she was scheduled to see me at my scheduled appointment and then I was told I would get my referral papers and never received them. At this clinic they say they're going to do something and never do it or take forever to do so. They wasted my time, my family's time and wasted my day , I lost money that day and they didn't even say sorry or see me. I thought I liked this place, not anymore.
I've always had a difficult time trying to call the Maxwell clinic, primarily the medical side. Honestly I recommend just walking in. You'll speak to someone a lot faster and won't be in such a bad mood after letting the phone ring and ring for 5 minutes at a time multiple times until someone FINALLY answers you, and directs you to the wrong person.nnOnce inside though the medical staff is nice enough and genuinely care about the patients. The people manning the phones are the only reason I'm rating the clinic so poorly.
I like the establishment itself, but the staff could use improvement. Messing up appointments and not wanting to treat every patient is unacceptable. Waste of time.
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