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Kina I (02/08/2021)
I have never had such a difficult group of staff to deal with. There is no sense of urgency with the front desk staff. They always state that they will notify the provider by sending a message, but that probably does not even get read till the end of the week. Or sent to the wrong provider which prolongs the process.nA prescription I wanted to refill had to be called 3x and took a week and a half to even send over to the pharmacy. When i asked if there is anyway i can get it refilled sooner, they state that i have to make another appointment and medications need to be called a week in advance for it to be refilled. They refuse to have the nurses or doctors give us a call back for any reason - only contact you have available is to make a physical appointment. Very slow service, and requiring multiple “appointments” to have anything done. Sounds to me like a money scheme to me.
Joanna L (12/29/2020)
Change of management is needed. Nurse Jax always with a smile and helpful. Staff does not need to change so often, services no longer the same. Privacy is issue in hallways
Jeff Linehan (05/30/2020)
Thank You for the cheerful and professional front office staff, and nurses, at both the Alamo and Cloudcroft offices. Your preventive care, and my check-ups, makes me healthy. Thank You Dr. Montoya, and your entire staff, for keeping me going into my 60's.nRespectfully,nJeff Linehan
Charles Town (11/27/2019)
Wonderful caring people. This last 12 months I have had a heart attack, 6 surgeries and countless visits to the doctor and the ER. PMS has always been there for me. I am really grateful to them.
Chantelle Aymond (06/06/2020)
Great team Dr. Saunders is the best!
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