Ural of New England (An AlphaCars Division)

If you are in the market to purchase a Ural - Ural of New England is the place you want to go. I recently purchased a 2020 Gear Up. This was not any ordinary Gear Up. It came with the name of Zarya, meaning Dawn in Russian and correctly spelled is заря. The sidecar bike was mostly black with highlights of the color orange. The color orange one would see in a sunset. Thus the name заря.nnI've been looking at getting a Ural for nearly four years. Did a lot of research on the bike and viewed many online Ural dealer sites. Ural of New England always had a unique inventory of Urals when I surfed the net. Some of the Urals being one of a kind.nnMy experience with Ural of New England was top shelf. I first spoke with Ben (a former Coastie trombone player in the prestigious Coast Guard Band). Ben was most excellent and helped me to make my decision. I spoke with Ben several times. Then I had a few phone conversations with Dmitri. Dmitri was very knowledgable of the sidecar bike and made the effort of video linking me in real time to take me around his showroom. Dmitri introduced me to the Zarya. My wife loved it (that was a big factor)! I decided the Zarya was the one and it was available through the Ural of New England dealership.nnI put a deposit on it immediately!nnTo close the deal Olga assisted me in every step of the way. Olga emailed and FedEx'd all the necessary documents without any delays. On a Thursday morning before I went to pick up the Zarya on the upcoming Saturday I ran into a glitch at the NJ DMV (where I needed to get in line at 5 AM in order for a guaranteed spot to be served due long lines at the NJ DMV after being closed for 4 months). Olga expeditiously fax'd additional documentation that the NJ DMV peculiarly requested. After that ordeal I got my plates and registration in hand and was out of the NJ DMV around 10:30 AM. This would not have happened without Olga's help.nnMarian was in the mix too with pricing and sorting out the exact accessories I desired.nnOn a Saturday morning I drove up to Ural of New England to trailer back the sidecar to NJ. I met Olga in person and Darrell too - who is a master BMW technician. Darrell helped me load the Zarya onto the trailer after I did a local test ride. Both Olga and Darrell gave me all the tips I needed to properly break in my Ural.nnI am very satisfied with everything about Ural of New England! It is an excellent dealership!

Bought a couple of parts back in 2018 for over 200 $ and the order was cancelled without a refund tried calling and sending emails and to this day i didn't get a reply back.

Great place to get your Ural parts no matter where you live. They ship fast and their customer service is EXCEPTIONAL!

Friendly staff knowledgeable about their products and always answer my question about my Ural .