Map
Detailed Information
- Place Types Home goods store
- Address 126 Great Rd, Acton, MA 01720, USA
- Coordinate 42.4806976,-71.4152683
- Website http://www.brightappliancerepair.com/
- Rating 3.9
- Compound Code FHJM+7V Acton, MA, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
We have used Peter from Bright Appliance a number of times. What I really appreciate about him is his genuine authenticity and absolute knowledge of his work and business. He often already knows what a solution to my issue is just by me giving him information over the phone. A few times he saved me the time and expense of having a repair person come out by troubleshooting over the phone. When we have needed a repair, he takes the time to make sure that all is well again with our appliance. I believe his rates are fair. He is and will continue to be my go to person for appliance repair. HIGHLY RECOMMEND!!
Pete always returns calls. Even when my VM was full and not accepting calls he tracked me down via my landline. He comes when he says he will and if he has to come back he does so as soon as he receives the part that he needs to complete the job. He has always diagnosed my appliances' problems correctly and his prices are competitive. He's personable, respectful, and trustworthy. A+ service for the last 15+ years.
Unresponsive in communications. Failed to disclose his rate when we called to make an appointment. Rude and angry when we asked him at the scene. Not recommended.
My Kenmore Elite dishwasher stopped working. I called Sears but they were over a week out. Called Peter and he came out that same day, replaced the pump for a fraction of what a new one would cost. Beyond grateful- thank you!
We have used bright appliance for years. I had an issue with my stove and had people coming to dinner the next night. He put us on his scedule even though he was full stayed untill 7 pm to fix our issue. Great service from a caring company.
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