Map
Detailed Information
- Place Types Book store
- Address 168-35 Rockaway Blvd, Queens, NY 11434, USA
- Coordinate 40.6589203,-73.7720015
- Website http://dmv.ny.gov/office/springfield-gardens
- Rating 3.3
- Compound Code M65H+H5 New York, United States
Openning hours
- Monday 8:00 AM – 4:30 PM
- Tuesday 8:00 AM – 4:30 PM
- Wednesday 8:00 AM – 4:30 PM
- Thursday 8:00 AM – 4:30 PM
- Friday 8:00 AM – 4:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I had a reservation for 8am. By 8:26am I was already heading out. B. Thompson at window 9 assisted me. She was very kind and sufficient. Other staff I encountered were very polite and friendly as well.
:: This is a Pandemic Review ::nnPros:nnWait time to get in is non existent if you have the correct reservation make sure you don’t try to sneak your way around the system they’ll just send you right back out through them doors. (Don’t book a payment reservation and try to get a permit it won’t work unless you’re blessed with superb charisma)nnIt’s never crowded on the inside and the seats are always empty.nnCons:nnSome services are non-existent don’t even brother to try and waste time making a reservation for your regular driving or motorcycle permit that’s a 2 month wait some other services might be much quicker but still takes a few weeks to book.nnThe staff is the same, some have no manners and even though their workload has decreased drastically they’re still angry at the world for giving them a job..nnYou have to sit and wait to be processed even though there’s nobody on line and most of the staff behind the counters just stare at you like you’ve just exited a UFO.. (Hey Chewey!)nnOverall you have to just accept these times it is what it is and until everything goes back to normal you’re stuck with this type of lifestyle..
This is the worst DMV. The staff is unprofessional even the security guards. I had to completely take off the entire day. The location closes at 4pm but I am here after 5pm. This location needs to upgrade infrastructure, restructure process improvement & efficiency to handle the high of volume of customers. Lastly, recruiterment. Higher individuals with an education level above high school.nThe employees always appear with nasty attitudes and lacks the ability to provide accurate information.nSupervisors are no better.
It was a phenomenal experience. My partner went to get new plates after having my car stolen and of course one of the plates as well. It was smooth, easy and timely which is VERY unexpected for the DMV. Everyone was helpful and considerate and blew expectations out of the water! Whoever worked 12/10/2020 at 6:50-7-:15pm - excellent. Thank you so much!
That was my 1st time going inside that DMV. I tried going a week before without a reservation which was hard ro get on line. I went to that office with all my documents. It was a no go. The security guard gave me a number which i called and got a reservation in a week. I waited 10 minites inside and took a photo. Hope my hair was fine LOL. Waiter another 25 minutes to see a teller and gave her my originals paid my 110.00 and i was good to go. I like the office. Unfortunately if you dont have a reservation you cant speak to someone inside. One girl had went the previous day and the csp gave her a pink paper and told her to come back the next day and security told her she has to make a reservation. She was tight. Another gentleman was outside and his sistet was inside and needed his information and security was giving him a hard time. They need to have a representative outside to answer some of the peoples question. They customer service person that i had Ms Smith she was very helpful and pleasant. I would recommend this office to family and friends.
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