Raven Rose

$$$$ This is where the upper-crust of Portland comes to dine. And with good reason. Everything they make here is superb. The drinks are delicious with access to some of the rarest whiskeys and bourbons. The atmosphere of the old-timey pub is great. If I was bringing important guests or business clients in from out of town and wanted to impress them with Portland's finest, I would definitely take them here.nnWould happily come again.

Don’t buy your flowers here. I had the worst customer experience I’ve had in a long time. I went to RavenRose to support a local business and purchase flowers for a friend who is sick. The woman who worked there seemed beyond bothered and annoyed to have a customer in the shop much less someone who had a question about the bouquets. And the one bouquet that was left looked a bit old. I told the woman who worked there that the roses looked old so I wondered how long the bouquet would last, especially since I was spending a pretty penny. and she seemed annoyed. Honestly, I should have walked out but was in a rush. I got one word answers and she dashed away from the order the second she rang me up. The shop was completely empty so I know she wasn’t overwhelmed with clients. No hello, no goodbye no thanks for your purchase. There are other flower shops in Beacon so next time, I’ll take my money elsewhere.nnI don’t know how to reply via Google review but there wasn’t anything tough, unique or specific to my interaction that warranted really bad customer service. I’m not sure why you would deem this situation or a customer coming in to by flowers as “tough.” By ending with “it could be the sales associate is unable to do or say anything right” it feels like you’re placing the fault on the customer. I said hello, your employee didn’t. I smiled when I entered, your employee didn’t. Your employee seemed bothered to have a customer in the store, unpleasant and really not helpful. I even asked a question about the moss balls to be polite and make small talk, at checkout and she seemed annoyed. I would have loved to have a bouquet made and asked about the other flowers in the fridge but didn’t have the time to deal with someone so unpleasant. When the receipt came for example, your sales associate laid it on the counter and dashed to the back. I wasn’t even sure if she wanted me to sign or if the receipt was my copy. Again, no thanks for your purchase, come back again, stop by anytime. It was bad service, plain and simple. And again, I was trying to support a local business in my neighborhood especially now, please don’t try to push back on this customer on this one.

We hired Courtney to design the bouquet, center pieces, boutonniere, and floral crown for our wedding. I sent a few inspiration photos, and she absolutely nailed it! Courtney's floral arrangements were stunning - I can't say enough about them. We had a small wedding, and the bouquet and flower crown really made me feel like a bride. Working with Courtney was stress free and easy. I would recommend Courtney and Raven Rose to anyone who needs floral arrangements for any occasion. We will use her for any and all arrangements we need in the future! Thank you Courtney!

What a beautiful place. I can easily find a nice gift for my loved ones.

After ordering an arrangement from Raven Rose which did not meet my expectation, I had the opportunity to speak with the owner and she quickly resolved the issue. As a business owner myself, sometimes a miscommunication can produce a different result than envisioned. Courtney was a pleasure to speak with and exemplified excellent customer service showing me the commitment she has to her business and clients. I look forward to ordering again from Raven Rose as I have a high respect for them, their professionalism and the beautiful selection of florals they offer.