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Bowcutt
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Reviews
Jane Erwin (10/15/2020)
I highly recommend Bowcutt's for flooring. Jessica helped us pick out Luxury Vinyl Plank for our entire house, and she was amazing to work with; prompt, personable, knowledgeable, and fun. She helped us divide the project into phases so it was more manageable, and I now consider her to be a friend. Steve came and laid the flooring for us and he was great. He was always on time, worked incredibly fast and efficiently, and cleaned up after. I barely knew he was here. He even laughed when one of my dogs walked through the wet floor leveler he had just put down! The floors are beautiful, and the price was reasonable. Thank you!
Heidi (09/22/2020)
I had such a great experience here! We ordered engineered hardwood for our new build home and tile for one of our bathrooms. Brooke was wonderful to work with- very quick to get back to me and quick to get our bids. We came over from Maxwell’s with a not so great experience and everything could not have gone more smooth at Bowcutts. So pleased and both products are beautiful!
Jennifer Michas (02/06/2020)
Dustin Bowcutt was a pleasure to work with. Dustin came to my house after another company did a horrible job grouting about 1,000 sq ft of my home. Apparently, they wiped too soon and pulled most of the grout out when doing that. The other company did a decent job with the layout; however they said it wasn't possible to give me smaller grout joints. Unfortunately, there is no fixing that. Thankfully, Dustin sent Fidel, and he is amazing with tile. Fidel ripped out and re-tiled the stairs after the other tile company laid the stairs as they wanted, not as I had requested. Fidel then re-grouted the entire area that the other company laid. I was nervous that the new grout may pop out after learning about tile and grout, but they came up with a solution (thorough cleaning and special mix) that worked beautifully. Months later, the tile and grout all looks gorgeous! Thank you, Dustin and Fidel!!
David D (02/29/2020)
They were good to work with when we were building our house, but ever since closing we have unfortunately not had a good experience with them. First they weren't willing to fix a problem we were having with our laminate, claiming that there wasn't anything they could do. Although a neighbor of ours who works in flooring provided a solution to this problem and so it wasn't exactly unfixable. Within two years we had multiple issues with gaps in the laminate and carpet bowing. We have had to fix these issues ourselves and with the help of the awesome neighbor mentioned above. We are basically not pleased with their quality of work and for their customer service after we closed on our house.
Jeremy Miller (03/09/2019)
Several years ago at another house we used Bowcutt's for all of our flooring after a huge flood in a finished basement. The experience was so good that we recently went shopping there for our flooring needs again after not being able to find anything we liked anywhere else. We had a small project replacing the floor of a bathroom that flooded, but after a few minutes in Bowcutt's, we found the perfect flooring that we had been envisioning for the whole house. So, one bathroom turned into a complete house project & we are so happy that it did. Our floors are Beautiful! The selections at Bowcutt's are amazing, the quality is far better than anything we had seen in months of looking, & the people are amazing to work with! They don't get paid on commission so their only goals are to make sure that you get what you want & are happily taken care of. Our whole house was completed in two days, which was very nice. We had a couple very miniscule issues (really it was just me being picky) with the installers, but the folks at Bowcutt's were quickly all over things & doing anything to make sure we were satisfied & happy with the experience. All we have left in our house is 3 bedrooms & there is no doubt that we will be returning to Bowcutt's for them.
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