Map
Detailed Information
- Place Types Home goods store
- Address 340 Riverside Dr, Northampton, MA 01062, USA
- Coordinate 42.3208108,-72.6655346
- Website http://valleyhomeimprovement.com/
- Rating 4.5
- Compound Code 88CM+8Q Northampton, MA, USA
Openning hours
- Monday 7:00 AM – 4:00 PM
- Tuesday 7:00 AM – 4:00 PM
- Wednesday 7:00 AM – 4:00 PM
- Thursday 7:00 AM – 4:00 PM
- Friday 7:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
VHI did a fabulous job renovating our 1904 Gothic-Victorian, and it is a home we've loved living in from day 1. Good businesses however, show up for day 2 as well. When we had a product fail a few years later and they responded quickly and professionally, handling our concern fairly and in a timely manner.
Unfortunately this company did not want my business. I sent two inquiry messages to this company and did finally receive a call back from a man named Steve. This conversation was extremely judgmental on their part, assuming I did not know the cost or scope of the project. He made assumptions about my lifestyle in the 8 minutes we spent on the phone he was extremely rude in presenting his company's protocol. All I was hoping for was a the free estimate that they advertise, one of many I am obtaining before I make a decision on my kitchen remodel project, he was clear that they did not want to provide that estimate without a commitment to them. In his efforts to be upfront about how expensive their company is, he was insulting and rude. I would have like to have been given the chance to meet someone in person and it was clear from their company that they thought my project was a waste of their time.
Tremendous job by Geoff and his crew remodeling my bathroom! They were on time, neat, professional, and friendly. Steve is great to work with in the planning stages as well.
I highly recommend Valley Home Improvement! Steve Silverman and his staff did a great job planning and remodeling our 30-year-old kitchen, master bath, and powder room. Steve was very methodical in the process, and kept us on budget and on time. He has a good relationship with suppliers and subcontractors, enabling us to find what we (picky people) wanted, from tile, countertops, and flooring to medicine cabinets and cabinet hardware. Zac and his crew showed up on time, worked efficiently, and kept everything as clean as possible throughout the construction. The whole crew was friendly and polite throughout. They were extremely helpful when other (non-remodel-related) disasters happened to occur in our home during the process – our sump-pump failed during a heavy rainstorm, bringing inches of water into the basement. And at the conclusion of the work, the crew disposed of much excess junk we had accumulated over the years. Since the job was finished a few months ago, Steve has checked in with us periodically to make sure everything is still running as it should be. We are thrilled to show off his work to family and friends, and enjoy it ourselves every day.
We recently completed a master bath and walk-in closet project with VHI. After some bad experiences with other contractors, we were a bit apprehensive. Our first meeting with Steve and Jeff left us feeling very confident that this will be different....and it was! The crew was very respectful of our space and our concerns about dust. They left everyday with a clean workspace and organized their equipment to prevent ay hazards. We had very open communication about details and progress which helped things move along smoothly. Our custom natural wood cabinets are beautiful and such a focal point. VHI addressed any concerns we had going forward and we were able to expand our project to include two more areas. We are thrilled with the finished projects. I have a fabulous master bath and closet....my husband has his bright new garage interior.
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