Millburn Lawn & Landscape

I would leave a negative score if it was an option. I am writing this review to forewarn anyone who is considering using this company for their landscaping needs. I discovered Millburn Landscaping at a home show in March. I reached out to them to start a discussion about my project. In April, I got a visit to my home to start the planning phase. I was asked for a down payment to get the design phase started, prior to receiving a quote. I was told at that time the work would begin in June. By mid-May, nothing had happened. No plan had been completed, let alone any talk of when the work would begin. Another month went by. By mid-June, I still didn't have the promised landscape design plans or a quote. At the beginning of July, I submitted my first official complaint to the owner and requested to have my money returned. I got an immediate phone call, but not from the owner. After a month of waiting for their decision regarding my request, I emailed a second official complaint. By August I finally heard back that they would not be refunding my money. Their communication was horrible!! They only way I got any updates was if I pestered them. Their response time was equally horrible. The only time I ever got an immediate response was when I was issuing a complaint. I spoke to another landscaper who said there are some landscaping companies that will take your money and then never follow through and know you won't leave, because you're already out a down payment. That describes my experience with Millburn Landscaping. I would not recommend this company to anyone due to their poor communication, lack of follow-thru, broken promises, dishonesty, and bad business practices.

We had a crew come to do clean up, my yard is absolutely perfect. The office was so knowledgeable in the services provided when I called. I got to chose what I wanted done, which made me so comfortable with me being “in charge”. The boys came with matching Millburn shirts & were polite, happy & efficient. I like to get my bang for my buck, so I watched them work. Very, very pleased with the effort they gave. The result was exactly as promised. I will continue to use Millburn with any future need. Thank you for being who you say you are!

We've been using Millburn Lawn and Landscape for years and they're awesome. We always have direct communication with the owners of the business if needed. Their quality of work far exceeds our expectations every time. I highly recommend this company for any lawn or landscape needs.

They’re dependable and they show up on time. Thanks to their office manager, she’s the bomb! Great organization!

Amazing, well skilled guys that are effective and well efficient company, well worth the money.