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Ryan's Diamonds

11565 District Main Dr #300, South Jordan, UT 84095, USA
+1 801-727-4230
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Detailed Information
  • Place Types Jewelry store
  • Address 11565 District Main Dr #300, South Jordan, UT 84095, USA
  • Coordinate 40.5411972,-111.9803611
  • Website Unknown
  • Rating 4.2
  • Compound Code G2R9+FV South Jordan, UT, USA
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Reviews
Hayley Smith (11/19/2020)
Bad customer service. They seem to care more about the price tag than the satisfaction of a customer, even if it was at no extra cost to them. Not only the customer service, but the quality of work is poor. I am now having to take my ring to another jeweler to get it fixed. I’m having to start over in the base of my ring because it wasn’t polished or shined and the prongs aren’t holding my diamond well, making it so they could fall out easier. The work on my ring is so poor it’s easier and better to get new. The jeweler I am at now has been so helpful & I’ve realized how poor my experience was here. My fiancé and I are losing a lot of money on this. I don’t usually like to write bad reviews, as I know things happen. But with how poorly I was treated, with zero concern about my satisfaction, I don’t want that to happen to another young girl just wanting a nice ring. Wish I would have taken my business elsewhere in the first place.
Jakob Fritz (09/04/2020)
There are numerous differences between hobbyists and professionals, this is definitely a hobbyist. This place got a great review and good recommendations. I will live to regret the decision to have them work on luxury timepieces. Ryan is a good guy but lacking in technical skill as a watchmaker. Took my Tudor GMT and Breitling Superocean 42 in to have the Tudor bracelet changed from the leather strap to the metal bracelet and the Breitling bracelet sized. For the Tudor I had to ask for the leather strap back, its a 600 dollar part and they believed that I was just going to toss it. It didn't take too long but when it was done there were tool marks on the case back from not using the correct tools. I took the watch in the next day to have them buff out the tool marks (scratches) and they decided to polish the rest of the watch. Huge mistake taking a luxury watch to this place because now you can see more marks and blemishes on the sides of the case. now I'm going to have to take the Tudor to a place that knows how to fix polishing imperfections.
Amberly Dunnivan (08/30/2020)
Really bad customer service!! Owner is rude! They refuse to fix stuff thats already broken when they gave it to you that way.
Hunter Horne (09/07/2020)
Ryan helped me, and my now wife, through the whole process of buying an engagement ring. Has a warrenty to protect the ring and re-plates the rign for free every 6 months. Was very helpful and completely honest. Very refreshing experience! 10/10 recommend doing business here.
Blair Ball (06/22/2020)
My husband bought me a watch at Ryan’s Diamonds for my birthday. I’m not a watch person, so I brought it back to get a refund. That said, they only offer in-store credit; there will be no refund on any purchase over $50. I don’t get a birthday present this year, because this place won’t give us our money back. For anyone thinking of shopping here... The interior and displayed product has the appearance of consignment. The district is a nice outdoor shopping area, but this store is far from what I would describe as a quality jewelry provider.
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