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Openning hours
  • Monday 8:30 AM – 5:00 PM
  • Tuesday 8:30 AM – 5:00 PM
  • Wednesday 8:30 AM – 5:00 PM
  • Thursday 8:30 AM – 5:00 PM
  • Friday 8:30 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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HBL Insurance (HBL Group LLC)
HBL Insurance (HBL Group LLC)
Reviews
Jamie Devereaux (03/17/2021)
I requested a quote for auto insurance on Thursday night. Alyssa reached out to me early Friday morning and asked for some more info. We emailed back and forth Friday while Alyssa was finding me the best deal with the coverage I was looking for. I emailed her early in the morning Saturday and she was able to get everything squared away before 9am so I could pick up my car that day! I highly recommend working with Alyssa at HBL insurance. Alyssa was EXTREMELY helpful and quick to respond. I’m glad to have connected with her so I know I have someone I can count on in the future if I need anything.
Melissa Launder (01/21/2021)
My husband and I just recently lost both vehicles in a freak accident. Two trees, two cars, one household with 100% of the vehicles totaled. Caitlyn (our HBL agent) was available to us within minutes of the accident and answer all of our questions. Given the holiday weekend we had to wait on the adjusters, but she made sure they knew the urgency of our case, and we received a call within hours of the office opening. Working with our insurance company (Hanover) has also been a delight. They have been responsive, prompt, and making sure we get the most return on our vehicles. We would have never found this company without Caitlyn. Lastly (as if another reason is needed to work with Caitlyn/HBL) we have had little to no out of pocket expenses with this accident, and we were told this was due to the coverage Caitlyn set us up with. She made sure we had the coverage right for us, at a more than reasonable cost. I truly recommend working with Caitlyn at HBL and would give them a 5 out of 5 for every interaction and service.
Rachel Litchhult (08/26/2020)
I was transferred to HBL when my local MetLife office closed. I have not had any issues with insurance until yesterday. Hanover decided to drop us and not provide a reason as to why they wouldn’t reinstate our coverage. Alyssa worked all morning to try to figure out why and when she was not provided a response she went ahead and quoted us with other insurance companies... this was all before she called me. When she called me she presented the problem but already had a solution and I ended up saving money!!!! Can’t say THANK YOU enough to Alyssa for helping me through a stressful day that’s exacerbated by world conditions! Give this girl a raise!!!!! Happy with his quickly she took care of our needs! Hope we don’t need to call again anytime soon but if we do I am confident any need we have will be taken care of!!!!!
Kevin Lipperman (07/01/2020)
Caitlyn has been responsive with our needs for years, thanks for your work!
Alicia Dion (03/18/2019)
Jeremy was nothing but professional throughout our entire home search process. he was able to not only get a home and auto bundle at a good price for us but worked directly with our mortgage lender to keep them in the loop. we are saving a significant amount of money and have total confidence in the policy Jeremy set us up with. Highly recommend!
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