Claire's

Went in for a new stud for my monroe piercing and was greeted at the door by this lady that told me I need a mask to be in the store and I was like oh okay I dont have my mask on me and walked all the way over here.. could I get one? She was like no you can only buy one, but you need to get out right now without having a mask on. I'm like well I really need one of those studs.. can you sell me it from outside.. no.. I dont know what you want. Making me feel awful in front of the whole store and one mask for $10????? No way. I come here all the time for my jewelry and never ever again. Wal-Mart got my business instead. Once this COVID stuff is over.. we will see what businesses will not ever have my buisness again because of stuff like this. Want buisness?? But also want to make people wear a mask?? Then SUPPLY them like every other store does. I was coming to terms with the mask thing finally, but now I'm just outraged again by businesses like this. I also wore them in other stores no problem.. they also SUPPLIED THEM FOR FREE!

Great customer service! ud83dudc4f

Johanna is amazing! Very personable, patient, and has great prioritization for customers, and the store! She deserves a raise and applaudable acknowledgment for sure! I went today (4/15/2019) with my 5yr old daughter and my 75yr old grandmother. Both my grandmother and myself had our ears pierced by Johanna. She aligned the products in the store to give good presentation, she presented great cleanliness with handling the materials for the piercings, had patience for me and my family, and was consistently personable the entire hour and a half that we were there.

FANTASTIC! There was a beautiful personable girl there who pierced my ears August 3rd, 2016. She was super friendly and professional. I gave her a well deserved 10.00 tip. Thank you lovely!

Pierced me with the wrong earings. Ended up making it right by giving me the right pair.