United States Postal Service

Thank you miss lady for going Beyond the counter to see if I had any mail even though you're line was 10 people long thank you. For the great customer service

If our regular carrier is absent, we normally don't receive any mail and he is absent alot. There have been times when 5 days have gone by with no delivery, mail delivered on Sunday or multiple times in one day. This system is broken and in desperate need of repair. They sneak around delivering packages at night and make empty promises about mail delivery almost daily. Some people are waiting for important mail and this lack or care or concern is unacceptable.

When asking the vast majority of the public, most would agree that going to the post office isn't a pleasurable experience. Sometimes you have to deal with long lines, impatient people, and the occasional rude USPS postal worker. Not to mention it can be a bit stuffy.nnAs a result of these factors, i've been click and shipping (pre-purchasing/prepackaging/labeling) my items for a few years now as I do many shipments a month. This saves me money, and the most important, TIME. Its nice to skip the lines and just drop off and gonnI recently went through a move, and started going to this location approximately 7 months ago. I've met just about all the usps clerks by now, and i must say, that each and every one of them are knowledgeable and helpful. Some obviously have better attitudes about their jobs than others, but that's the beauty of human nature.nnOver the 7 months i have been going here, one clerk, Bri, has stood out among her fellow employees. She is always kind, says hello and asks how you are or how you have been. Knowledgeable? yes. Good attitude toward others and about her job? yes. Attentive? absolutely.nI thought at first her attitude was only subjective to me, but after watching her interact with other customers other than myself, i can see it is her NATURAL work ethic and attitude; which are both outstanding in comparison to not just this location, but to the whole of metro detroit USPS locations (and i've been to nearly all of them). Thank you Bri for your services.nnAnd to USPS: do not let this one get away. Promote her. Give her a raise. She has more than the right attitude, skillset, and knowledge for her current position; and beyond. She is 110% deserving of it, and she will only increase the longevity and quality of the USPS system in whole, as she does already for me and other customers on a daily basis.nnThank you.

I've been waiting on a package all day. I just got a text say they tried to deliver , but there has NOT been a mail truck on my block all day

Haven't received mail in almost a monthnNow that's just sad very unprofessional and doesn't respond to any concerns or emails