Map
Detailed Information
- Place Types Travel agency
- Address 1750 Plymouth Rd, Ann Arbor, MI 48105, USA
- Coordinate 42.2979986,-83.7230896
- Website https://zipgate.aaa.com/?area=annarbor264
- Rating 3.4
- Compound Code 77XG+5Q Ann Arbor, MI, USA
Openning hours
- Monday 8:30 AM – 5:30 PM
- Tuesday 8:30 AM – 5:30 PM
- Wednesday 8:30 AM – 5:30 PM
- Thursday 8:30 AM – 5:30 PM
- Friday 8:30 AM – 5:30 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Based on the reviews I think I got lucky, I always had a wonderful experience using AAA. I feel like AAA really cares for its customers especially during the pandemic when they greatly discounted the insurance rate when they didn't have to. Also I would like to thank Greg M., who is a wonderful insurance agent. He is very responsive and is willing to go the extra step to help me get the best results such as insurance rate or even refunds when I only expect just a cancellation/downgrade. I truly see Greg caring for his clients and putting all his heart out on what he does at work.
Terrible customer service. My auto insurance policy was cancelled (during a 6-month period that I had paid in full) because I got a bill in the middle of my policy (due to an error on how my payment was processed) and David flat out didn't care. He blamed the 800-number that processed my payment and advised me to contact them. He was rude and made absolutely NO attempt to retain my business, so I cancelled my policy after being a customer for years. AAA is overpriced anyways. Would give ZERO STARS if I could!!!
I was a member here for 4 years. The staff is very unhelpful and will constantly try to nickle and dime you. They will auto sign you up for auto-renewals and if you call to cancel they will just basically not do anything. I would recommend checking out state farm for insurance, because they include the service of the AAA membership and overall cheaper insurance. The customer service at state farm was a lot more helpful and caring.
Excellent staff and good to insurance for car
Came to this office at 8 AM on a Monday morning and they were closed. An agent named Dave saw me outside and invited me in. Dave and another agent Shelly helped me buy my first policy in US and were very patient and helpful. I have referred my friends to see them anh they happy !
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