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Edible Arrangements

2036 Boston Rd, Wilbraham, MA 01095, USA
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Detailed Information
Openning hours
  • Monday 9:00 AM – 7:00 PM
  • Tuesday 9:00 AM – 7:00 PM
  • Wednesday 9:00 AM – 7:00 PM
  • Thursday 9:00 AM – 7:00 PM
  • Friday 9:00 AM – 7:00 PM
  • Saturday 9:00 AM – 5:00 PM
  • Sunday Closed
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Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Edible Arrangements
Reviews
Chiquito TV (08/28/2020)
Pam should fix her customer servicing skills. I placed an order and stated “kindly deliver by 10:30 AM.” I received a call from Pam, who stated that her driver would not make it there on time, this is acceptable I understand that their business needed to contact me to discuss. I provided an additional time 11-11:30 would this be acceptable. Pam stated that they can’t their driver arrives after 11. Ok I understand that as well. Due to work we were unable to go get the package and deliver it. When we contact her to cancel And apologized for any inconvenience, she immediately placed me on hold, when she got back on the line she gave me a lecture on how “we can’t just...” completed the refund. I wished her a great day, she replies “yea u too.” Honestly if you hate your job that much don’t do it. Very unprofessional. Not once did she state something like, here is what we can do for you, or these are the times we can deliver. She was just so negative. I have ordered from here before which is why I did not give it a 1 star, but Pam is really not helping the business with her attitude.
Nicole Bigos (05/23/2020)
My mom got my husband the chocolate covered pineapples for his bday. They were yummy but HALF the size of last year. Will try a different location next time and if they are the same size I/she will never order from Edible Arrangements again. $30 for 12 pineapples a quarter of an inch thick?? No thanks!
Debra Vance (05/26/2020)
So this is the second time when I let them do the delivery, which I paid for, something went wrong. The first time my clients never got it. They did give me another which I hand delivered myself. The most recent time, my clients weren't home and they left it by the door. Unfortunately, the box of cookies got eaten by something. If they are going to leave food, they should put it in a cardboard box or something to make sure stray animals don't eat it. When I called to complain, he told me to call back tomorrow when the manager is there. Never get delivery at the Wilbraham store!!!
Elizabeth Krauza (09/23/2020)
I'm spending over a half hour trying to get someone on the phone. Either a busy signal or NO ONE PICKS UP. This is the Wilbraham location. I spent $83 on an arrangement for my mother and I can't even reschedule because NO ONE PICKS UP. Considering they close RIGHT AT 5 and they do not accommodate those who WORK, the least they can do is answer the phone!
Laurie M (05/29/2020)
I wish I read reviews before ordering. I placed an order a week ahead of time. I kept going to get an update on status. It's 4 pm and since 11 am it has been saying preparing. So once I went to the web page and read the reviews I was a bit nervous. Just under $100 dollars. I wanted all working to enjoy it. So I called the store and said what status was saying. He said. Oh that batch goes out next. Right now they are doing Chicopee and Springfield. When the driver returns then they are doing Ludlow. Now I just have to hope it arrives before they close. Lesson learned. Read reviews first
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