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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 5:00 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday Closed
  • Sunday Closed
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Maine Turnpike Authority & E-ZPass Customer Service Center
Maine Turnpike Authority & E-ZPass Customer Service Center
Maine Turnpike Authority & E-ZPass Customer Service Center
Maine Turnpike Authority & E-ZPass Customer Service Center
Maine Turnpike Authority & E-ZPass Customer Service Center
Maine Turnpike Authority & E-ZPass Customer Service Center
Reviews
Cassandra Ericson (12/14/2018)
So so much better to deal with than NYEzpass. They won’t make you bankrupt over simple mistakes. And if you have a problem the staff are really helpful and kind. Using a pass is cheaper and faster- it’s the way to go.
Phu Nguyen (11/12/2019)
EZpass, the highway robbery tolls that keeping increasing, wished they could use a bit of that money to better train their condensing and rude customer service staff.
Maryann (01/09/2019)
I have stopped at the MTA office a few times and the personnel have always been efficient, helpful and pleasant. The office staff is 5 star.nnThe issue I have with E-Z Pass is that I rented a car and had my own E-Z Pass. I entered the rental info into my account and off I went. Unbeknownst to me the MTA account and E-Z Pass system do no communicate effectively, it can take days to update the account.nnTherefore, I got zinged for traveling through a toll without (an active) E-Z Pass. I certainly felt scammed. There is an appeal process which is quite lengthy and involved. My time is more valuable than the few bucks I lost.nnI have since rented a car again and paid an additional few bucks to rent an E-Z Pass; I think it was $4 per day but you can purchase the device for $10. Most people probably don’t pay attention to this, but for the traveling public these fees just keep adding up.nnThis seems like it would be an easy fix for MTA and E-Z Pass; time to help the customer.
Medrin Kituyi (06/06/2019)
It's a good place to learn and know about the management of Maine's infrastructure.
Greg Goodwin (12/17/2016)
We had a fine experience ordering and picking up a new EZpass. The two women were courteous & helpful, even when nearing end of their Friday work day. Sadly, the process requires that you to fill out a paper form, hand write credit card info TWICE on same form, just to have her enter it into the computer moments later. Isn't EZPass suppose to be the future? Why are we doing things like it is 1988?!
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