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Enterprise Rent-A-Car

6301 Ogden Ave, Berwyn, IL 60402, USA

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Detailed Information

Place Types Car rental
Address 6301 Ogden Ave, Berwyn, IL 60402, USA
Coordinate 41.8315831,-87.7809457
Website https://www.enterprise.com/en/car-rental/locations/us/il/berwyn
Rating 4.1
Compound Code R6J9+JJ Berwyn, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday Closed

Photos

Reviews

Karina Gutierrez (03/29/2021)

I haven't rented in a while due to the pandemic. We rented a vehicle to go out of town. The car wasn't properly cleaned but I wipe it down myself so I didn't make it a big deal. Driving back the car begins to shake hysterically on the express way in the middle of a snow storm and the check engine light comes on. HORRIBLEnnUpdate: I received an email and they asked me for my contact info. I provided that , a representative HAS YET to contact me and Enterprise had charged us once again for who knows what. We keep calling and still no response. This is getting worse instead of better. We cleaned the car and there should be no tolls. (Paid online) What happened this company was easy better than that?

chuck Junior (02/01/2021)

GREAT CARS .....GREAT PRICES.......AWARD WINNING STAFF.....nTHESE GUYS REALLY SO GO ABOVE AND BEYOND TO MAKE THIS EXPERIENCE AS QUICK....EASY....AND INEXPENSIVE AS POSSIBLE....nnSPECIAL THANKS TO BOBBY........ CLASS ACT!!nnTHANKS GUYS

Michael Perez (02/02/2021)

Scott was great! Really knows how to put the customer first. Very clear and concise with terms and conditions. Safety and protocols to protect employees and customers gets an A+

Franky Jayy (02/10/2021)

My experience with this Enterprise branch has been terrible! Had a Rental reservation with State Farm, i had called before heading there to make sure there was mid size vehicles available so my Insurance could of covered it, It was confirmed there was with a $100 deposit. When I got here it turns out there wasn’t no compact or midsize vehicles, and the only thing available was a Van that was over the limit that my Insurance was covering, Now I’m paying $20+ a day out of pocket plus a $200 DEPOSIT which that’s not what I got told, not sure when the changed happened, I rented a vehicle a month ago in another Enterprise branch and it was $50 deposit, I called the following day and a gentleman name BOBBY answered the phone which refused to give me his name when he answered but I had to asked him 3 times for it, Had a terrible customer service, was not professional at all! Was not knowledgeable on what I was asking for and didn’t seem like he wanted to help me with my request, he was short through out the conversation. I asked on some point who his Branch Manager name was he stated HE WAS THE BRANCH MANAGER! Ridiculous! I was shocked! Enterprise needs to get a better management. Now I am in day 3 day paying $20+ a day and no help at all!

Madeline Chapp (04/09/2021)

Had to get my car serviced at the neighboring Kia & I had to wait over an hour to get a loaner car, which made me extremely late to work. Never doing any type of business with enterprise, this is ridiculous

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