Kay Jewelers

When I came in to the store, Martrell greeted me and let me know he’d be with me shortly. He then sold me on a blue topaz necklace, after letting me know they didn’t have another item I was looking for in stock. I got a warranty and everything. I definitely plan to return here before the month is out thanks for helping me with some of this holiday shopping. Great service all the way to the exit!!!

Excellent customer service at this location, Rolando the new manager is awesome! Worked hard to get me the best deal he could, found the exact bracelet I’ve been wanting to get my wife for a few years and found one of the last ones available in the company, and on clearance. Honest, straight forward sales man and manager. Covid compliant and fun atmosphere in the store. My wife will be very happy with her new levian piece to compete her collection. Got me some great special financing with no interest too! So I had to get my self a watch too ;)

Fast and friendly customer service. Great selection. Truly made my gift buying easy!

What can I say, I have received amazing customer service from Sylvia. She literally found what seemed like an impossible find! She helped my fiance find the engagement ring of my dreams a beautifuln(Neil Lane) we searched online and in store to find the matching wedding band that was absolutely needed because of my rings cathedral setting and we could not find the one that fit and then we did, except it was out of stock. I was devastated no other ring fit with my engagement ring, Sylvia quickly did some research and ordered directly from the manufacturernAnd got the ring in the store and called my fiance. We just went to go see it and make sure it was my rings pair and low and behold it fit! Just like a puzzle piece. She literally helped make my dreams come true! And some how the wedding band surprisingly was my size 4.5 which is amazing because rings standard sizes are 7. It was meant to be! So grateful she was the person my fiance was first greeted by when she went in. she was very professional, patient and helpful......she will get all our future business. She is a true Gem, definitely an asset to Kay jewelers. I look forward to buying my fiance's wedding band from her. Also when Sylvia ordered my wedding band she told my fiance the price and when we tried it on, it was more than half off the original price! Double win for us.nThank you Sylvia, for making our experience one to remember.

Sylvia has been so helpful and so patient with me! I first had trouble ordering my Fiance a ring for her birthday online, so I decided to go in the store. Sylvia was there and helped me with every step including a personalized message on the ring. Months later I ordered an engagement ring, Sylvia helped me out with my warranty. My fiance and I have had trouble matching a wedding band to her engagement ring. We found one on google that looked like the perfect fit. I went into the store last week and spoke with Sylvia about possibly ordering it, as it was not available for me to order anywhere. She was able to order it for me and called me as soon as it came in. I am very pleased with all of my purchases from Kay and extremely happy with all the help Sylvia has provided for me! Thank you Kay and Sylvia!!